Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANTHONY MILLER

Wilmington,USA

Summary

  • Well-organized, meticulous, result-driven, and detail-oriented IT Specialist with proven experience in commanding cybersecurity procedures, delivering security insights, improving processes, and providing technical support to drive system upgrades, component installations, and the successful development of policies. Serve as a Certified Scrum Master and Advisor, talented at creating infrastructures, presenting technical information, and ensuring compliance within agile environments. Tactful and analytical communicator, able to oversee complex projects, solve detailed problems, and prepare reports that promote data-driven decisions, outline results, and ensure compliance with company, federal, and industry standards. Highest Grade Held: GS-2210-13 (9/2022 – Present) Clearance: ACTIVE (SCI Eligible) Secret Clearance effective 12/2025 Single Scope Background Investigation (SSBI)

Overview

6
6
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

General Services Administration, GSA
Wilmington, Delaware
08.2023 - Current


• Performs complex, sensitive, high-level IT work characterized by an exceptional degree of difficulty and responsibility.
• Responsible for managing a variety of duties related to the implementation of various IT projects including identifying customer Performs a broad spectrum of technical and analytical duties focused on the information technology management discipline requiring the design, development or adaptation of statistical, technological, and managerial methods, models and techniques.
• Works with teams in assessing the feasibility, and managing the implementation, of emerging technologies and services within the Federal community and in providing cost benefit analysis of technology solutions to address customer needs.
• Evaluates new systems engineering technologies and their effect on the operating environment and analyzes capabilities in response to customers' operational requirements.
• Develops and presents solutions to enhance organizational and operational efficiency relative to providing needs and requirements, analyzing systems requirements and environments, and ensuring compliance with GSA policies and standards.
• Conducts research to develop or acquire new IT products/services that will increase systems end user efficiency. Develops and designs methods and processes for testing, demonstrating, and prototyping new technologies.
• Reviews and evaluates contractor proposals; develops performance and/or systems standards, and monitors performance including conformance with price and schedule provision of task orders as needed.
• Provides expert technical support, coordination and advice in the future planning and integration of agency-wide IT needs.
• Works with policy officials to develop guidelines and procedures for agency-wide use of computer application systems.
• Analyzes cybersecurity and risk management program objectives and processes to determine whether changes in policies, procedures, or organizational structures are efficient and effective; and
• Collaborates with internal and external stakeholders, leadership and regulatory officials, and meeting with industry partners, and Federal, and State and local agencies to identify and recommend modifications or additional IT services, products, and/or solutions.
• Conducting software and cloud related strategic planning, industry analysis, and National Institute of Standards and Technology (NIST) based supply chain risk management.
• Responsible for providing subject matter expertise for developing, researching, prototyping, and implementing technology solutions for GSA IT and its customers.


TECHNICAL PROJECT MANAGER

General Services Administration, GSA
Wilmington, Delaware
01.2022 - 08.2023
  • Plan, coordinate, and regulate all daily functions including, but not limited to, facilitating the development of new processes to track and optimize projects and workflows, leading project initiatives, and enhancing business capacity through the support of IT policies, implementation of strategies, and achievement of targeted goals
  • Manage budgets, track, monitor, and control expenses, reconcile invoices, and prepare detailed reports, presentations, and documents – that outline performance metrics, KPIs, SLAs, issues, accomplishments, and procedural updates – for several IRS IT programs
  • Oversee project scope, schedules, staff, and finances, while simultaneously maintaining monthly risk logs; with the aim of not only optimizing and reducing cost but also identifying, assessing, and mitigating risks
  • Act as a Scrum Master, consistently develop, maintain, and promote the importance of agile practices across the Scrum team
  • Spearhead the professional advancement of the scrum team by evaluating the team’s progress, velocity, and maturation before conducting coaching session to improve velocity and/or maturity
  • Serve as an Analyst and Team Advisor; supervise various team members, project leaders, and project support personnel to guarantee the timely planning, execution, and evaluation of all project/program phases
  • As a Trainer, establish, support, and guide Scrum Teams by facilitating comprehensive meetings, driving the importance of self-organization, and executing mentoring sessions that were aimed at strengthening team collaboration and overall understanding of agile/scrum principles and values
  • Function as a Product Owner; collaborate with stakeholders, scrum teams, and product management professionals to identify techniques that define product goals and manage product backlog, establish product strategies, and drive the understanding of product backlog items
  • Improve business and management practices, for application to operating programs, after researching novel processes
  • Constantly contribute to the IT strategic management efforts by creating and executing policy, generating long-term objectives, and administering all other aspects
  • Drive the successful initiation and execution of a Modernized e-File (MeF) program (Modernized Act by Congress) by editing existing IRS forms, which can be found on the IRS website, and digitizing all tax forms year-round
  • Following the retrieval of legislative requirements from congress and the general counsel, create and apply business rules, develop an XML scheme, and transform all resulting information into a digital file that will be sent out to IRS customers and later used by businesses or taxpayers.

INFORMATION TECHNOLOGY SPECIALIST: CYBER SECURITY RISK MANAGEMENT

Internal Revenue Services
01.2021 - 01.2022
  • Effectively monitored and measured various risks, compliance, and assurance initiatives after planning, organizing, and developing various operating procedures and methods
  • Drove the consistent attainment of project mission by preparing directives, issuances, memos, policy statements, and other written guidelines and recommendations
  • Utilized several platforms and adversarial tools to evaluate proposed new systems, networks, and software designs, developed zero-day checks, as well as determined and tracked vulnerabilities (zero-day) and exploits
  • Fostered, managed, and maintained key relationships with 50 third-party vendor contractors
  • Generated comprehensive reports that outline monthly and quarterly OPS metrics, detail existing or potential security risks, and explain results obtained following the execution of research investigations on vulnerability and exploits
  • As a primary stakeholder, support IT operational processes and functions, provide technical direction, and ensure the successful delivery of services by monitoring all significant activities
  • Improved computer system efficiency (in a production statistical environment) by assessing system process and procedures, suggesting changes, and ensuring compliance with NIST Special Publication (SP) 800-53
  • Systematically employ new Public Law, Presidential directive, or other external mandates to implement security requirements
  • Support the IT service and facilitate the definition and agreement of OLAs by managing the internal relationship with IT process owners
  • Constantly conduct procurement activities and recommend specific improvements following the review of the effectiveness of the procurement function in addressing supply chain risks and information security requirements
  • Accurately gauged the impact of ongoing threats and exposure after researching test Proof of Concepts to discover exploits.

INFORMATION TECHNOLOGY SPECIALIST: CYBER SECURITY RISK MANAGEMENT

Internal Revenue Services
01.2021 - 01.2022
  • Effectively monitor and measure various risks, compliance, and assurance initiatives after planning, organizing, and developing various operating procedures and methods
  • Drive the consistent attainment of project mission by preparing directives, issuances, memos, policy statements, and other written guidelines and recommendations
  • Utilize several platforms and adversarial tools to evaluate proposed new systems, networks, and software designs, develop zero-day checks, as well as determine and track vulnerabilities (zero-day) and exploits
  • Foster, manage, and maintain key relationships with 50 third-party vendor contractors
  • Generate comprehensive reports that outline monthly and quarterly OPS metrics, detail existing or potential security risks, and explain results obtained following the execution of research investigations on vulnerability and exploits
  • As a primary stakeholder, support IT operational processes and functions, provide technical direction, and ensure the successful delivery of services by monitoring all significant activities
  • Improved computer system efficiency (in a production statistical environment) by assessing system process and procedures, suggesting changes, and ensuring compliance with NIST Special Publication (SP) 800-53
  • Systematically employ new Public Law, Presidential directive, or other external mandates to implement security requirements
  • Support the IT service and facilitate the definition and agreement of OLAs by managing the internal relationship with IT process owners
  • Constantly conduct procurement activities and recommend specific improvements following the review of the effectiveness of the procurement function in addressing supply chain risks and information security requirements
  • Accurately gauged the impact of ongoing threats and exposure after researching test Proof of Concepts to discover exploits.

INFORMATION TECHNOLOGY SPECIALIST (SECURITY)

Internal Revenue Services
01.2019 - 01.2021
  • Aided in the smooth and safe execution of daily tasks by evaluating security response policies, recognizing need for changes (based on new threats and security technologies), and applying security requirements as per new Public Law, Presidential directive, or other external mandates
  • Spearheaded and ensured the success of various security programs, across all business units and organizations by defining scope and level of detail for security policies and plans
  • Collaborated with agency officials and computer systems security staff to assess organizational structure and the overall flow or Federal tax information within the agency
  • Prepared reports that detailed agency findings, corrective actions needed (to safeguard tax information), and suggestions if previous correction actions are not done
  • Guaranteed continuous awareness, compliance, and achievement of agency goals by introducing new measures and accurately testing and implementing novel policies
  • Successfully established several vulnerability reporting criteria after coordinating the implementation of security programs across Tier I, II, and III systems
  • Averted existing and potential security risks by reviewing newly proposed systems, networks, and software designs, suggesting countermeasures, and resolving integration issues identified within the existing infrastructure
  • Partnered with the Head of the Agency, or respective delegates, to execute an opening conference that elucidated the purpose of the safeguard review
  • Record and document work activities and agency safeguard status
  • During the review, trained organizational employees on the fundamentals and complexities of safeguard awareness.

CENTRALIZED ENTITY, FISMA CERTIFICATION PROGRAM OFFICE

01.2019 - 01.2019
  • Contributed to the accurate execution and completion of various assessment processes by performing ad-hoc risk overviews, downloading initial assessment documentation, conducting stakeholder out brief (SO) meetings, uploading final packages, and cooperating with system and contractor assessment teams, system POC, the business unit, and the information security system officer
  • Instructed Cybersecurity Risk Executives on all aspects of the assessment package
  • Used effective communication skills to prepare and submit risk executive summaries, ATO drafts (specific to SA&A activities), pre-kickoff checklists, and security assessment memos
  • Owned the FISMA SCA process
  • Functioned as a Trainer; organized and delivered comprehensive FISMA SCA training
  • As a first point of escalation, facilitated the identification and resolution of all
  • System delays or other assessment related issues
  • During formal meetings, conducted throughout the FISMA SCA process, oversaw, supported, and guided the CPO contractor and stakeholders.

SECURITY PROGRAM MANAGEMENT OFFICER/INFORMATION SYSTEM SECURITY MANAGER

01.2018 - 01.2019
  • Drove the successful implementation, management, and timely completion of the annual FISMA cycle by guiding general operations, tracking, trending, and reporting related activities, overseeing plan of action and milestones, reviewing security documentation, and maintaining infrastructural updates/application documents as needed
  • Ensured continuous compliance of all SB/SE FISMA reportable applications with annual objectives
  • Controlled the FISMA routing process to guarantee the transfer of security documents for AODR or AO signatures
  • As a Principal Advisor, manage and coordinate effective plans, reports, and relationships that ultimately ensure the delivery of priorities that were implemented by the Authorization Officials (AO)
  • Functioned as an Organizational Security Trusted Advisor; provided vulnerability and mitigation support on a consistent basis
  • Served as a Liaison, provided transparency of information between IT Cybersecurity and business owners to ensure security is a baked-in process
  • Offered constant guidance to facilitate the interpretation and compliance with IRS security policies
  • Provided constant oversight of Security Assessment & Authorization (SA&A), Annual Security Controls Assessment (ASCA), Information System Contingency Planning (ISCP), Treasury FISMA Inventory Management (TFIMS), and FISMA Application Master Inventory.

Education

Bachelor Of Science - Applied Technology

Wilmington University

Associate of Applied Science - Information Technology and Networking

Delaware Technical and Community College – Owens

Associate of Science - General Studies

Delaware Technical and Community College – Owens

Skills

  • JIRA, JAVA, Slack
  • Security (SIA, CR, RBD)
  • Project Management
  • IT Service Management
  • Contract Management
  • Problem-Solving Skills
  • Document Review
  • Security Protocols

Certification

  • Contracting Officer's Representative (FAC-COR): Level 1
  • Program and Project Managers (FAC-P/PM): Level 1
  • Certified Scrum Master
  • ETA/Certified Payment Professional Certification
  • CompTIA Project+ Certification
  • FAA Part 107 Remote Pilot

Timeline

Information Technology Specialist

General Services Administration, GSA
08.2023 - Current

TECHNICAL PROJECT MANAGER

General Services Administration, GSA
01.2022 - 08.2023

INFORMATION TECHNOLOGY SPECIALIST: CYBER SECURITY RISK MANAGEMENT

Internal Revenue Services
01.2021 - 01.2022

INFORMATION TECHNOLOGY SPECIALIST: CYBER SECURITY RISK MANAGEMENT

Internal Revenue Services
01.2021 - 01.2022

INFORMATION TECHNOLOGY SPECIALIST (SECURITY)

Internal Revenue Services
01.2019 - 01.2021

CENTRALIZED ENTITY, FISMA CERTIFICATION PROGRAM OFFICE

01.2019 - 01.2019

SECURITY PROGRAM MANAGEMENT OFFICER/INFORMATION SYSTEM SECURITY MANAGER

01.2018 - 01.2019

Bachelor Of Science - Applied Technology

Wilmington University

Associate of Applied Science - Information Technology and Networking

Delaware Technical and Community College – Owens

Associate of Science - General Studies

Delaware Technical and Community College – Owens
  • Contracting Officer's Representative (FAC-COR): Level 1
  • Program and Project Managers (FAC-P/PM): Level 1
  • Certified Scrum Master
  • ETA/Certified Payment Professional Certification
  • CompTIA Project+ Certification
  • FAA Part 107 Remote Pilot
ANTHONY MILLER