ANTHONY MILLSAP
Cedartown,GA
Summary
Technology driven professional with strong troubleshooting skills and a customer focused mindset. Experienced in delivering and supporting security camera, intercom, and access control systems as well as implementing effective technical solutions. Skilled in analyzing system performance to optimize reliability and user experience. Highly organized, dependable, and able to manage multiple priorities with a positive team oriented attitude. Eager to take on challenges that leverage interpersonal communication, time management, and problem solving abilities. Dedicated and goal driven with a strong commitment to supporting organizational success.
Overview
13
13
years of professional experience
14
14
Certification
2
2
years of post-secondary education
Work History
NW Georgia Area Manger
Adapt To Solve
05.2024 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Project Manager
Adapt To Solve
02.2024 - 05.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Managed projects from procurement to commission.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Maintained open communication by presenting regular updates on project status to customers.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Information Technology Technician
Polk School District
11.2021 - 02.2024
- Diagnosed and troubleshot hardware, software and network issues
- Created user accounts and assigned permissions
- Responded to customer inquiries and provided technical assistance over phone and in person
- Interpreted scale drawings of new commissions to determine layout of materials and equipment
- Read and understood product manuals and blueprints
- Responded to maintenance calls and troubleshot devices
- Install and maintain intercom system, camera systems and access controls district wide
- Set up hardware and software in optimal configurations to meet network performance requirements
Maintenance Technician
Polk School District
11.2016 - 11.2021
- Performed preventive maintenance and repairs on various types of equipment
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions
- Positively engaged with customers and maintained professional appearance as company representative
- Worked quickly on emergency requests in order to minimize disruptions to operations
- Operated forklifts and other heavy equipment to load or unload trailers
- Performed troubleshooting on fire alarm systems, completing on-site repairs
- Installed and tested fire detection and suppression systems
- Commissioned new fire alarm systems, installing related hardware and software required by facilities
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls
- Fully installed fire alarms and various security devices
- Communicated effectively with customers, answering questions and concerns regarding systems
- Performed annual inspections on fire and security alarm systems
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems
- Performed computer program entry to add closed-circuit television cameras, access control devices and intrusion alarm systems
- Interpreted blueprints, equipment specifications, schematic drawings and technical instructions regarding security systems and equipment
Transportation Driver/Low Voltage Technician
Polk School District
11.2013 - 11.2016
- Identified problematic components and wiring issues and applied troubleshooting techniques
- Installed and updated bus camera systems
- Analyzed bus video and reported to Transportation Director and schools Admin
- Supervised students during loading, unloading and on bus
- Inspected emergency equipment and verified safe working order for student and driver use
- Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants
- Communicated information to parents to promote good communication and transparency
- Drove bus along the assigned route, picking up students
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs
- Identified and reported mechanical problems and safety hazards
- Enforced student behavior policies and responded to student emergencies
- Maintained GA
- Driver's license to enable legal operation of school buses for student transport, field trips, and other purposes
Education
Bachelor of Arts - Information Technology & Networking,
DeVry University
Online 11.2023 - Current
High School Diploma -
Alexander High School
Douglasville, GA05.2004
Skills
- Technical drawing
- Customer interaction
- Quality Control
- Design Specifications
- Specification measurements
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Multitasking Abilities
Awardsandacknowledgements
Future Cyber Defenders Scholars Program
Certification
- Bogan Multicom 2000 eLearning Course
- Bogan Nyquist E7000 eLearning BICSI Course
- Bogan Nyquist E7000 eLearning - Bogen Certified
- Bogan Quantum IP eLearning Course
- Salient CompleteView Video Management System (Version Enterprise)
- Google Foundation of Project Management
- Google Project Initiation: Starting a Successful Project
- Google Technical Support Fundamentals
- Bosch G Series Technical (Level Expert)
- Hanwha Vision Wisenet Certified Professional
Timeline
NW Georgia Area Manger
Adapt To Solve
05.2024 - Current
Project Manager
Adapt To Solve
02.2024 - 05.2024
Bachelor of Arts - Information Technology & Networking,
DeVry University
11.2023 - Current
Information Technology Technician
Polk School District
11.2021 - 02.2024
Maintenance Technician
Polk School District
11.2016 - 11.2021
Transportation Driver/Low Voltage Technician
Polk School District
11.2013 - 11.2016
High School Diploma -
Alexander High School
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