Anthony Mitchell
Murfreesboro,TN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
22
22
years of professional experience
Work History
Claims Manager
The Best Claims Solution
07.2021 - Current
- Determined proper course of action for claims processing.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
Bodily Injury Claims Specialist
State Farm
01.2013 - 08.2020
- Followed up with customers on unresolved issues.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Conducted full claim investigations and reported updates and legal actions.
- Performed evaluation and negotiated complex bodily injury claims.
Youth Program Coordinator
Backfield In Motion
07.2007 - 05.2011
- Procured new supplies and equipment in line with budget goals.
- Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
- Built recruitment and retention plans to maintain full roster of program participants.
- Strengthened academic, social and physical education program offerings for area youth.
Airport Operations Supervisor
City Of Atlanta Department Of Aviation
08.2000 - 04.2005
- Planned and conducted training programs for airfield personnel.
- Composed technical documents and reports for interactions with FAA, GA DOT and other government agencies.
- Represented airport interests in planning, construction and maintenance of facilities and grounds.
- Worked with tenants and individual departments such as traffic control and customs to keep operations smooth and efficient.
International Operations Supervisor
TBI Airport Management
07.1996 - 08.2000
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Performed ramp control ensuring aircraft entered and exited their gates safely and timely.
Education
Bachelor of Science - Aerospace Administration
Middle Tennessee State University
Murfreesboro, TN05.1996
Skills
- Claim Validity Determination
- Team Meetings
- Litigation Management
- Performance Monitoring
- Team Motivation
- Automobile Claims Specialist
- Customer Retention
- MS Office Suite
- Claims Understanding
- Claims Investigation and Research
Timeline
Claims Manager
The Best Claims Solution
07.2021 - Current
Bodily Injury Claims Specialist
State Farm
01.2013 - 08.2020
Youth Program Coordinator
Backfield In Motion
07.2007 - 05.2011
Airport Operations Supervisor
City Of Atlanta Department Of Aviation
08.2000 - 04.2005
International Operations Supervisor
TBI Airport Management
07.1996 - 08.2000
Bachelor of Science - Aerospace Administration
Middle Tennessee State University
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