ANTHONY MOJICA
BRONX,NY
Summary
Professional with strong expertise in medical administration and patient support. Proven track record of effective collaboration within healthcare teams to deliver high-quality care and support. Skilled in managing medical records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. Reliable, adaptable, and results-driven with focus on meeting evolving needs of healthcare environment.
Experienced with coordinating patient appointments and managing medical records. Uses effective communication to facilitate seamless interactions between patients and healthcare providers. Knowledge of healthcare protocols and administrative procedures to support medical teams efficiently.
Overview
33
33
years of professional experience
Work History
Housekeeping Aide
Veterans Industries@ James J. Peters VAMC
Bronx, NY
10.2023 - Current
- Executed comprehensive manual cleaning tasks across the medical center, including sweeping and dust mopping.
- Distributes clean linen carts; picks up soiled linen and delivers to linen department.
- Collects garbage, cleans and re–lines trash receptacles with plastic liners; transports garbage to designated area and disposes non–infectious waste appropriately.
- Fill soap, hand sanitizers, paper towels and toilet paper dispensers
- Distributes clean linen carts; picks up soiled linen and delivers to linen department.
- Counts and assembles laundered items on cart or linen truck and delivers to the departments.
- Collects, receives, counts and records number of items of soiled linen for laundry and places items in containers.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
Medical Support Assistance
Medical Office
The Bronx, NY
05.2021 - 03.2023
- Scheduling patient to come in for appointment Scanning copying file data entry
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Used Software to maintain and record patient data and generate reports.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Barber
All Star Barber Shop
New York, NY
01.2004 - 01.2020
- Prep clients for their haircut and ask what type of styling they want
- Cut and style clients' hair to their specifications
- Engage in friendly conversation with clients
- Time management skills to complete client services in an efficient and timely manner
- Interpersonal skills to connect with clients, building long term relationships and client loyalty
- Customer service skills as necessary for performing transactions, scheduling appointments and following up with clients.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
United States Army
01.1992 - 01.1995
- POC for customers request, resolved issues and provided logistics information
- Made sure that information was recorded, stored, and delivered in order to keep operations running smoothly.
- Performed administrative, clerical, and typing duties.
- Scheduled meetings, organized work-related events.
- Received, inspected, inventory, loaded and unloaded, stored, issued, and delivered all supplies and equipment.
- Ordered office supplies
- Greeted and assisted visitors
- Ensured the functions of supply, transportation, maintenance, medical service administration and field services.
Education
VISN 2 - undefined
Boiler Plant 101
01.2024
Business Admin Certificate - undefined
Blake Business School
01.1998
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Aide
Veterans Industries@ James J. Peters VAMC
10.2023 - Current
Medical Support Assistance
Medical Office
05.2021 - 03.2023
Barber
All Star Barber Shop
01.2004 - 01.2020
United States Army
01.1992 - 01.1995
VISN 2 - undefined
Boiler Plant 101
Business Admin Certificate - undefined
Blake Business School