Reliable professional with 2+ years of experience handling networking needs. Knowledgeable, dedicated and Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in customer/company expectation and Committed to resolving problems and maintaining accurate metrics and reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and a passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Life Insurance Sales Representative
Kingdom Capital Group
07.2023 - Current
Generated quotes and proposals for clients to match individual needs.
Provided comprehensive product knowledge and guidance to help clients on product selection.
Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Followed up promptly with interested clients to close sales.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Educated clients on insurance policies and procedures.
United States Field Operations Technician
Ledcor Technical Services
08.2022 - 07.2023
Assessed community needs and identified resources for social and community service programs.
Provided leadership, guidance and support to co-workers.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Monitored program performance and outcomes for successful delivery of services.
Partnered with local organizations to expand access to social and community services.
Conducted regular inspections of equipment to promptly identify issues that could cause network issues
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Positively engaged with customers and maintained professional appearance as company representative.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Reported issues to property manager so effective resolutions could be put into place.
Followed instructions from supervisor regarding daily job tasks and duties.
Coordinated with vendors on invoice management and resolving outstanding issues.
Represented LEDCOR FAMILY GROUP and sub contracted for these companies (Ciena,Comcast,Viasat,Zayo,Verizon,GTT,Allstream,Charter Spectrum,Akamai,Maesergy,Orange Business Service, And also Bell Nexxia.) And engaged various companies that had network contracts with the customer companies I sub contracted for such as various ware house facilities/Naval bases/fast food restaurants/Healthcare facilitie/Elderly facilitie/Prison faclites inside there network rooms and worked manually and solo on a majority of SLA's as well as long haul 24/7, 7 days out of the week on call as well as work with Fiber optics.
managed and maintained work vehicle and traveled 600+ miles for LEDCOR and stayed away for 2months+ for business and followed and completed daily logs for work safety protocols.
worked with various cabling such as (Cat6, Cat5,Cat3 and various fiber optics.
worked making hand drawings and made templates on Microsoft excel of cable runs for site surveys .
Followed safety protocols to prevent accidents and injuries.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Professional Mover
GTM MOVING SERVICES
02.2022 - 08.2022
I personally was the CEO/founder of GTM moving services.
Operated with safety and skill to avoid accidents and delays.
Loaded and unloaded trucks with customer possessions or merchandise weighing up 1200 lbs.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Completed over 143 jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
Collected over $500 in customer payments daily and kept detailed documentation.
Moved furniture and boxes using utility dolly and truck ramp.
Communicated with customers courteously and professionally to drive satisfaction.
Followed safety protocols to prevent accidents and injuries.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Strapped items down over protective padding to secure throughout transportation.
Cleaned and maintained truck and other equipment to maintain optimum working condition.
Followed verbal and written instructions to properly move and ship products.
Walmart
11.2021 - 03.2022
I worked as an employee for walmart, I worked in every department, sporting goods,
produce, stationary, hardware, home goods, and technology
Education
High School Diploma -
Learn For Life
37212 47, Palmdale, CA
04.2021
Skills
VOIP experience
Scissor lift certified
knowledge of many network devices such as (MerakiMS120-24P-HW,MerakiMR20-HW,MerakiMX67C-HW-NA,CradlepointAR16504GModem,Meraki48PortSwitch,Accedian MetroNode LT-S 10G,Adva 116-114pro config and equipment placement )
skills with various tools such as (Impact Punch down tool Toner and cable tester Label Maker and labels, Fish tape/push rods, Level,Stud finder, LaptopPC/Ethernet NICWin 8, 10Putty/Team Viewer
Ladder–8ft Screwdriver and Wrench sets Power drill and bits T25 and T40 Security bits Wireless Keyboard with USB