Focused Correctional Officer offering [Number]-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Juvenile Detention Officer
Juvenile Court Services
01.2024 - Current
Observes and ensures security of the facility in accordance with applicable Federal, State, County and related laws, rules, regulations, policies and procedures for the detention center; determines rule infractions, takes appropriate action, and reports violations and/or incidents
Prepares incident reports, updates logs for daily activities, documents and/or reports pertinent incidents to supervision
Processes new arrivals into detention facility
Escorts juveniles to and from Superior Court courtrooms and throughout the facility, restrained or unrestrained; maintains an appropriate level of safety and security during juvenile movement
Reacts to physical confrontations and emergency situations quickly and effectively using sanctioned techniques; takes appropriate actions to effectively de-escalate situations and applies mechanical restraints as necessary
Performs physical searches such as pat-downs and strip searches in accordance with statutory requirements
Maintain absolute confidentiality of work-related issues, customer records, and restricted County information
Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
Conducted room searches for contraband items to maintain a safe environment within the facility.
Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
Worked with juvenile offenders to help in the development of decision-making and problem-solving skills.
Liaised with community organizations to arrange post-release support services for juveniles transitioning back into their communities.
Conducted exit interviews with released detainees to gather information on their experiences, evaluate the effectiveness of programs, and identify areas for improvement.
Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
Collaborated with multidisciplinary teams to develop individualized case plans for each juvenile detainee to foster personal growth and development.
Assisted in conducting staff training sessions focused on topics such as crisis intervention, cultural competency, and professional ethics.
Managed transportation of juveniles to court hearings or medical appointments while maintaining strict adherence to safety protocols at all times.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Seasonal Driver
United States Parcel Service
11.2023 - 12.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customers on time and in excellent condition.
Cleaned and maintained vehicles and assessed vehicles for damage after each shift.
Maintained a professional and friendly demeanor during deliveries to uphold company's reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Security Officer
Dream Fields
11.2022 - 10.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Detention Officer
Akima Global Services LLC
12.2020 - 10.2022
Responded swiftly to emergencies with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Processed inmates by taking photographs and fingerprints..
Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
Correctional Officer
Correctional Corporation of America
07.2016 - 09.2017
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Correctional Officer
Central Arizona Correctional Facility
07.2014 - 02.2016
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Security Monitor
Behavioral Systems Southwest Security
04.2013 - 07.2014
Record keeping of residents’ arrival and departure times to and from designated locations to facility
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Permitted entry with escort for approved persons into secure locations.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Regulated vehicle and pedestrian traffic onto building grounds.
Reported irregularities such as fire and safety hazards to maintenance.
Perform resident and dormitory search and seizure of contraband during new arrivals and during random searches
Performance of random urinalysis and alcohol screenings of residents
Identified violators and escorted departing personnel to guard against theft of property.
Participated in staff meetings, special events, and professional development activities.
Enhanced security measures by implementing access control systems and surveillance equipment.
Assisted in emergency situations, providing timely response and coordination with first responders.
Detected suspicious behavior through vigilant observation, preventing potential threats or breaches.
Security Officer
Francisco Grande Hotel and Golf Resort
10.2012 - 03.2013
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Account Manager
LaborMax
06.2012 - 09.2012
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Education
Sports Medicine/Fire Science -
Central Arizona College
Coolidge, AZ
01.2013
General Studies -
Florence High School
Florence, AZ
01.2010
Skills
Juvenile corrections procedures knowledge
Life Skills Teaching
Restraint Techniques
Self-defense training
Facility Operations
Safety and Security
Correctional facility procedures
Safety and security enforcement
Conflict resolution skills
CCTV Monitoring
Firearm Safety
Public Safety
Career Focus
Committed and motivated individual with a strong work ethic, professional demeanor and great initiative who would like to work in an environment that is both physically and mentally challenging
Hobbies and Interests
Physical fitness, sports, outdoor activities, cultivating new relationships
Certification
CFR - Certified First Responder
Timeline
Juvenile Detention Officer
Juvenile Court Services
01.2024 - Current
Seasonal Driver
United States Parcel Service
11.2023 - 12.2023
Security Officer
Dream Fields
11.2022 - 10.2023
Detention Officer
Akima Global Services LLC
12.2020 - 10.2022
Correctional Officer
Correctional Corporation of America
07.2016 - 09.2017
Correctional Officer
Central Arizona Correctional Facility
07.2014 - 02.2016
Security Monitor
Behavioral Systems Southwest Security
04.2013 - 07.2014
Security Officer
Francisco Grande Hotel and Golf Resort
10.2012 - 03.2013
Account Manager
LaborMax
06.2012 - 09.2012
Sports Medicine/Fire Science -
Central Arizona College
General Studies -
Florence High School
CFR - Certified First Responder
Similar Profiles
RODERICK HAYRODERICK HAY
Juvenile Detention Officer at Ada County Juvenile Court ServicesJuvenile Detention Officer at Ada County Juvenile Court Services