ANTHONY MONTERO

Installing, maintaining, and repairing roof units for heating and air conditioning the units inside the residential and commercial building

• Provide product information and advice to help customers choose the right office supplies and equipment.

• Maintain an organized and attractive sales floor by restocking merchandise and arranging displays.
• Operate the cash register and handle transactions accurately.
• Assist with inventory management, including receiving and processing new stock.

• On-site and off-site installation, repair, maintenance, and test tasks
• Installed new equipment and explained operation and routine maintenance protocols to customers
• Operated hand tools and power equipment according to company safety procedures
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.

• Pack, weigh, and label completed items for shipment or storage
• Follow all company guidelines regarding packaging
• Identify and dispose of defective items
• Properly use packaging materials, including hand tools, glues, nails, padding, etc.
• Keep complete records of all materials that go through the warehouse
• Maintain a clean work area

• Supervision of personnel in the cashier area
• Cash management and collection
• Management and resolution of incidents with clients
• Helped customers complete purchases, locate items, and join reward programs
• Helped management develop employee improvement plans and motivate team members to continually improve.

• Direct customer service
• Support to the sales team
• Generation of sales report to the store management team
• Assisted customers with sales needs such as inventory and shipping questions.