Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Montoya

Albuquerque

Summary

I am a dedicated and hardworking individual with a passion for delivering exceptional customer service. My strong work ethic drives me to tackle tasks efficiently and contribute to a positive team environment. I thrive in fast-paced settings, where I build rapport with customers to ensure their satisfaction while collaborating with colleagues to achieve shared goals. Eager to grow and succeed, I am committed to bringing energy and enthusiasm to the work place, supporting both my own development and the success of the team.

Overview

8
8
years of professional experience

Work History

HVAC Technician

Anderson Air Corp
05.2022 - Current
  • Over three years of experience as an HVAC Tech
  • Responsible for installing, repairing, and maintaining HVAC systems in residential and commercial buildings
  • Assisted in troubleshooting HVAC systems, including checking for leaks, replacing filters, and cleaning components
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Performed preventive maintenance on HVAC systems, including changing out motors and compressors
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.

Teller/FSC

Sandia Laboratory Federal Credit Union
04.2021 - 04.2022
  • Responsible for creating exceptional member experiences by developing positive relationships with members, potential members and SLFCU team members. Exhibiting the Credit Union’s core values to enhance membership growth and loyalty while meeting the member’s financial needs. Effectively analyzes all available information to identify needs and recommend the best products and services in order to exceed member expectations. Build trust through every interaction.
  • Ensured accurate processing of customer transactions such as deposits, withdrawals, check cashing and loan payments
  • Developed strong customer relationships and provided exceptional customer service
  • Assisted customers with basic financial transactions and inquiries
  • Processed various types of payments, such as checks, money orders, and cash

Teller

Rio Grande Credit Union
08.2017 - 03.2020
  • Manage customer transactions and services. Accept deposits, issue checks or savings withdrawal slips and record night banking hours for mail deposit purposes as needed to ensure the timely capture of funds from accounts at other financial institutions such as banks and credit unions
  • Promoted to Teller 2 which included assisting other tellers with member issues
  • Assisted manager in ordering money for the teller line
  • Helped scheduling training for other tellers on the line

Education

Nexgen Academy
Albuquerque, NM
08.2012

GED - undefined

CNM
Albuquerque, NM

Skills

  • Effective communicator
  • Detail-oriented mindset
  • Strong interpersonal skills
  • Professional expertise
  • Flexible problem solver

Timeline

HVAC Technician

Anderson Air Corp
05.2022 - Current

Teller/FSC

Sandia Laboratory Federal Credit Union
04.2021 - 04.2022

Teller

Rio Grande Credit Union
08.2017 - 03.2020

GED - undefined

CNM

Nexgen Academy
Anthony Montoya