Self-motivated professional with eight years progressive leadership experience government wastewater/water, hold a bachelor’s degree from NAU in Public Administration and have additional professional experience in real estate contract management and construction management, and previous retail management. In search of an organization that can benefit from specified experience, abilities, licenses and education.
Overview
12
12
years of professional experience
Work History
Owner/Agent, Licensed General Contractor
Agp Construction & Design Llc.
11.2020 - Current
Recruited, hired, and trained 15 initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Evaluated suppliers to maintain cost controls and improve operations.
Fostered environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Consulted with customers to assess needs and propose optimal solutions.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
Used Microsoft Excel to design construction plans and perform accounting calculations.
Tracked project costs and other financial metrics to maximize profitability.
Developed and implemented construction plans according to client specifications and expectations.
Developed legal contracts.
Real Estate Agent
Alcoverde Realty & Investments
11.2017 - Current
Provided exceptional support during negotiation process, advocating for clients'' best interests at all times.
Presented purchase offers to sellers for consideration.
Expanded client base through consistent networking events, maintaining high level of customer service and professionalism.
Reviewed and executed confidential documents, contracts and disclosures.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Coordinated appointments to show tenants and buyers prospective homes.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Negotiated, facilitated, and managed real estate transactions.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Conducted comprehensive market analysis to identify opportunities for investors.
Prepared and presented contracts and other legal documents to clients.
Wastewater Operations and Maintenance Supervisor
Pima County Government
03.2018 - 04.2020
Developed and implemented customer service policies to enhance satisfaction.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained database systems to track and analyze operational data.
Collected, arranged, and input information into database system.
Provided reporting for forecast analysis reporting in support of decision-making.
Conducted routine inspections to check quality and compliance with established specifications.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Wastewater Operations and Maintenance Technician O3/M2
Pima County Government
08.2012 - 03.2018
Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
Tested systems, noting issues and completing preventive maintenance.
Maintained compliance with regulatory standards and safety requirements.
Wrote and revised maintenance procedures.
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Trained new technicians on standard operating procedures, ensuring consistency across team.
Education
Bachelor of Interdisciplinary Studies - Public Administration
Northern Arizona University
Flagstaff, AZ
05.2021
Associate of General Studies - Business Administration And Management
Pima Community College
Tucson, AZ
05.2016
Skills
Organizational Development
Capital Spending
Schedule Management
Permit Compliance
Customer Service Management
Regulatory Compliance Data Collection and Reporting
Small Business Management
Contract Management/Administration
Proficient in Microsoft Office
Policies and Procedures Development
Verbal and written communication
FEMA ICS Training
Education And Licenses
KB-2 General Contractors license, residential and small commercial
AZDRE Real estate license
Grade 4 Wastewater license
Grade 2 Wastewater Collections license
Grade 2 Water Treatment license
Grade 2 Water Distribution license
References
References available upon request
Timeline
Owner/Agent, Licensed General Contractor
Agp Construction & Design Llc.
11.2020 - Current
Wastewater Operations and Maintenance Supervisor
Pima County Government
03.2018 - 04.2020
Real Estate Agent
Alcoverde Realty & Investments
11.2017 - Current
Wastewater Operations and Maintenance Technician O3/M2
Pima County Government
08.2012 - 03.2018
Bachelor of Interdisciplinary Studies - Public Administration
Northern Arizona University
Associate of General Studies - Business Administration And Management