Anthony Moreno
Chicago,IL
Overview
12
12
years of professional experience
Work History
Roofer
A Competitive Roofing
01.2013 - 01.2016
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Stock Lead
Event Network, LLC
01.2013 - 01.2016
- Restock store throughout shift
- Maintained stock room
- Made pallet orders based on inventory needs
- Made daily tasks for other stock room employees
Driver
Uber
01.2017 - Current
- Pick up passengers/orders in a timely and safe manner
- Cater to customers needs and personality's
- Maintain car
- Alter routes based on traffic knowledge
- Help with luggage
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Sales Associate
CBD Kratom
01.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Madison Bar and Kitchen
01.2018 - 01.2020
- Welcomed guests promptly and courteously.
- Welcome new guests and let them know about the bar and our concept
- Developed connection with regular clientele.
- Offer knowledge of specialty house craft cocktails and spirits available
- Promoted better coworker relationships through role awareness.
Server
Club Lucky
01.2016 - 01.2018
- Responsible for full knowledge on menu of food and cocktails
- Over view with new guest on the history of our establishment, what we represent and how we separate ourselves
- Overview with new guests of menu, cocktails and specials
- Knowledge of charcuterie, Italian cuisine, raw bar and cheeses
- Full understanding of daily specials and how to correctly explain entrees to guests
- Understanding of different beers and pairings as well as wine
Education
History Education -
Skills
- Time management
- Restaurant experience
- Serving
- Communication skills
- Kitchen experience
- Customer service
- Hospitality
- Food service
- Cash handling
- Basic math
- Writing skills
- Sanitation
- Valid Driver's license
- Clean driving record
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Relationship building
- Customer rapport
- Attention to detail
- Conflict resolution
- Staff development
- Friendly and outgoing
Timeline
Sales Associate - CBD Kratom
01.2018 - 12.2020
Server - Madison Bar and Kitchen
01.2018 - 01.2020
Driver - Uber
01.2017 - Current
Server - Club Lucky
01.2016 - 01.2018
Roofer - A Competitive Roofing
01.2013 - 01.2016
Stock Lead - Event Network, LLC
01.2013 - 01.2016
University of Kentucky - History Education,