Anthony Mormando
Berwick,PA
Summary
Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating several years of efficiency and safety, known for contributing to team objectives through hard work and collaboration.
Overview
4
4
years of professional experience
Work History
Dry Unloader
Post Consumer Brands
Bloomsburg, PA
10.2022 - Current
- Handle receiving of dry bulk ingredients and liquid tankers.
- Monthly silo inventory.
- Testing quality of ingredients received.
- Operating Track mobile to unload train cars.
- Being aware of silo levels to keep the plant running.
- Confine space qualified.
- Directly communicating with farmers.
- Assisting truckers in unloading their truck.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
- Maintained a clean work area to promote efficiency and safety.
- Collaborated with colleagues in order picking activities.
- Followed company protocols for handling and storing hazardous materials safely.
- Identified potential hazards while working around machinery and equipment.
Shift Leader
Loves Travel Stop
Mifflinville, PA
11.2020 - 10.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coached team members to increase productivity and reduce workplace accidents.
Education
High School Diploma -
Berwick Area High School
Berwick, PASkills
- Heavy Machinery Operation
- Loading and unloading
- Material Handling Equipment
- Forklift Operation
- Equipment Operation
- Shipment Preparation
- Decision-Making
Timeline
Dry Unloader
Post Consumer Brands
10.2022 - Current
Shift Leader
Loves Travel Stop
11.2020 - 10.2023
High School Diploma -
Berwick Area High School
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