A successful leader who has refined their skills in strategic planning and customer service at Sunken Meadow State Park. Demonstrated capacity to improve team productivity by means of effective staff management and mentoring. By promptly resolving issues, patron satisfaction was successfully elevated. A professional who is focused on establishing enduring relationships with customers and increasing sales at Dollar Tree.
- Managed the daily operations of my department, making sure that work went smoothly and projects were finished on schedule.
- Used strong leadership and problem-solving skills to keep the team working well and arrange their work.
- patrons were satisfied because their questions were answered quickly, their issues were addressed, and good solutions were found.
- By setting clear expectations for staff and creating efficient workflows, the team was able to get more done.
- Organized racks and shelves to keep the business looking nice, get people interested, and push certain products.
- Handled cash transactions quickly and accurately while following business rules for handling cash.
- Built relationships with customers to get them to come back.
- Handled returns, exchanges, and refunds according to shop policy.