I am a loyal, hardworking individual looking for a job with which to take advantage of my many areas of experience. Easy to get along with and a good communicator, I've managed to acclimate easily into a variety of different work settings.
Overview
30
30
years of professional experience
Work History
Production MIG Welder
Crown Equipment Inc.
05.2017 - Current
Consistently met or exceeded daily production quotas while maintaining a strong focus on quality output at all times.
Contributed to cost savings by effectively managing consumables and minimizing waste during the welding process.
Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and fixtures.
Learned the use of programmable submerged arc welder and semi-automated fixture table.
Store Manager
O'Reilly Auto Parts
07.2016 - 05.2017
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Parts Specialist
Tom Kelley Ford
06.2015 - 07.2016
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Tracked parts use and charged items to customer accounts for billing.
Researched vehicles and parts via physical catalogs and electronic means.
Stocked and managed stock of parts.
Automotive Service Manager
Best One of Monroe
09.2001 - 05.2015
Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Automotive Technician
Tuffy Auto Service
03.1994 - 09.2001
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Troubleshot and diagnosed faults with vehicle systems and components using code readers, diagnostic trees, and online knowledge bases.
Education
Associate of Applied Science - Automotive Repair Technology
ITT Technical Institute
Fort Wayne, IN
High School Diploma -
Bellmont Senior High School
Decatur, IN
Skills
Quality Inspection
Safety Procedures
Schematic Understanding
Teamwork and Collaboration
Customer Service
Problem-Solving
Pulse MIG Welding
Reliability
Hand and Power Tool Operation
Effective Communication
Timeline
Production MIG Welder
Crown Equipment Inc.
05.2017 - Current
Store Manager
O'Reilly Auto Parts
07.2016 - 05.2017
Parts Specialist
Tom Kelley Ford
06.2015 - 07.2016
Automotive Service Manager
Best One of Monroe
09.2001 - 05.2015
Automotive Technician
Tuffy Auto Service
03.1994 - 09.2001
Associate of Applied Science - Automotive Repair Technology