Anthony Munoz
Lake Worth,FL
Summary
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Kitchen Manager
Art gourmet
Riviera Beach, Florida
06.2023 - Current
- Trained new employees to perform duties.
- Ordered specialty ingredients as needed for specific menu items or special requests from customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Oversaw food preparation, production and presentation according to quality standards.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Resolved customer complaints regards food quality or service in a professional manner.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Conducted performance reviews for kitchen staff members to assess their progress against job objectives.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Security
Potbellys
Tallahassee, Florida
08.2019 - 08.2021
- Trained new personnel in security procedures or security equipment.
- Monitored security cameras throughout the premises.
- Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.
- Prepared reports detailing all incidents that took place while on duty.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Enforced venue rules and policies consistently to maintain order and safety.
- Actively monitored parking lots for unauthorized persons loitering in vehicles or on foot.
Server Assistant
Cafe Via Flora - Worth Avenue, Palm Beach
Palm Beach, FL
05.2016 - 05.2017
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Resolved guest complaints to maintain complete customer satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
Server Assistant
Don Ramons Family Restaurant
Lake Worth, FL
11.2015 - 05.2016
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Ensured all dishes were served at the correct temperature and presentation.
- Maintained cleanliness and organization of serving stations and dining areas.
- Ensured that all orders were correct before leaving the kitchen area.
- Followed proper sanitation guidelines when handling food products.
- Removed dishes and glasses from tables for cleaning.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Some College (No Degree) - Associate of Arts
Tallahassee Community College
Tallahassee, FLSkills
- Waste reduction
- Food presentation
- Purchasing
- Scheduling
- Motivational style
- Ordering supplies
- Kitchen operations
- Strategic planning
- Workflow planning
- Vendor relations
- Safe food handling
- Verbal and written communication
- Health and safety regulations
- Nutritional advice
- Customer satisfaction
- Culinary techniques
- Premises patrol
- Conflict resolution techniques
- Threat assessment
- Staff management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food saftey manager certification
Timeline
Executive Kitchen Manager
Art gourmet
06.2023 - Current
Security
Potbellys
08.2019 - 08.2021
Server Assistant
Cafe Via Flora - Worth Avenue, Palm Beach
05.2016 - 05.2017
Server Assistant
Don Ramons Family Restaurant
11.2015 - 05.2016
Some College (No Degree) - Associate of Arts
Tallahassee Community College
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