Anthony Munoz

• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Followed company policies and procedures during shift.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Verified large amounts of Currency while servicing customer ATMS and Banks.

• Implemented security best practices to harden system security, resulting in decrease in security incidents.
• Implemented assignments of assigned personnel on a daily basis.
• Clearly communicating the expectations of training to Security personnel.
• Adhering to Client request per the contractual standards set before the Security team.
• Implement Safety and Security of High End Executives such as The Mayor of Corpus Christi(Paulette Gujarado) and City Mangers.

• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Responded quickly to incidents and assessed active situations for security concerns.
• Recorded daily security occurrences in site assignment log.
• Trained security workers on site-specified procedures.
• Completed shift handover reports and debriefed next shift upon arrival.
• Recorded incident reports with detailed accounts of occurrences.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Oversaw team of security officers and managed scheduling and performance evaluations.

Employed de-escalating techniques, in which consisted of "Verbal Judo" and physical and mechanical restraints to address unruly inmates.

• Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Completed intake paperwork, fingerprints, and searches.
• Attended regular training and maintained appropriate certifications
• Enforced resident behavior management protocols and wrote incident reports for infractions.