Highly experience Inside Salesman known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
41
41
years of professional experience
Work History
INSIDE SALES TRAFFIC COORDINATOR
Duferco Steel Inc.
05.1998 - Current
Manages bookings for all orders submitted by outside sales team and coordinate with our purchasing department and HQ in Lugano Switzerland.
Oversaw material entries with detail specifications, pricing, payment terms, budget and delivery terms while also maintaining awareness of existing steel import regulations and tariffs.
Generate purchase contracts, sales order acknowledgments and ensure all were sent in a timely manner and completed as specified in the agreement.
Liaise with terminals and warehouses on handling of incoming shipments from overseas mills for both breakbulk and container vessels. Oversees breakbulk/container shipments from time of shipping to arrival at US ports.
Negotiate freight rates and services including "direct discharge" or direct freight between customers warehouses and processing facilities.
Establish credible relationships with new customers and maintaining ongoing relationships with existing customers. Effectively provide pricing, shipping updates, detailed import documentation ( such as packing lists, mill test certificates ) vessel ETA to customers. Prepare order status report to customers as requested.
Issued commercial invoices with back up documentation to customers . Generate debit and credit memos as needed. Assist in any claim resolutions that may arise.
Upload data inventory in Oracle system for inventory control, stock management, order processing and reporting.
OUTSIDE SALES
Fedco Steel Inc
09.1996 - 05.1998
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Identified prospective customers by using business directories and following leads from existing clients.
Inside Sales Specialist
Joseph T Ryerson And Sons Inc.
07.1979 - 02.1994
Created and updated customer accounts with relevant information.
Used digital methods and traditional telephone approaches to generate sales leads.
Collected information on sales and service issues to coordinate team-wide resolutions.
Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Answered customers' questions regarding products, prices and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Merchandise Manager: Requisitioned inventory on a weekly basis to ensure that our inventory meet the market demand
Traffic Dispatcher: Supervised and oversaw over 200 local deliveries daily. Set up loads to maximize efficiency,customer demands and our sales commitments. Supervised over 10 union drivers.