Anthony Musenbrock
Wheatfield,IN
Summary
Enthusiastic leader highly effective at building productive relationships with customers and colleagues. Successful sales professional capable of working and expanding territories with a tenacious and focused mentality. Accomplished Retail Manager with 22-year track record of success encompassing problem resolution, business development and customer relations. Capable distribution center leader with passion for linking productivity and positive associate relations. Trained transcriptionist with a typing speed of 50 WPM.
Overview
18
18
years of professional experience
Work History
ASSISTANT STORE MANAGER
HomeGoods
06.2023 - Current
- Hired, trained and developed a team of 40+ on customer service, merchandising and the retail business. Worked closely with team on loss prevention and operations.
STORE MANAGER
Ablelight Thrift Store
12.2021 - 06.2023
- Hired, trained, and developed a team of 15 on customer service, merchandising, and retail business. Worked closely with 15 volunteers on merchandising, product care, and teamwork. Handled donations from numerous customers on a daily basis. Worked closely with Market Director on the fine points of running a Not for Profit business.
INBOUND SUPERVISOR
Advance Auto Parts
06.2018 - 12.2021
- Lead a team of 25 - 30 in the process of receiving and put away of automotive parts. Hiring and development of team members and team leads. Chosen to be part of a pilot supervisor training program to help develop a more structured training program for newly hired/promoted supervisors. Chosen also to be part of new receiving processes as well as time study/cost savings program for location prep.
STORE MANAGER
At Home
09.2015 - 06.2018
- Hired, trained and evaluated team members in merchandise and customer service. Responded to customer concerns with friendly and knowledgeable service. Assigned work to team members based on company needs, personal strengths and job knowledge. Generated repeat business through exceptional customer service.
STORE MANAGER
Marshalls
12.2007 - 09.2015
- Lead a team of 80-90. Hired, trained and evaluated team members in merchandise and customer service. Responded to customer concerns with friendly and knowledgeable service. Assigned work to team members based on company needs, personal strengths and job knowledge. Generated repeat business through exceptional customer service.
Education
Business Administration
Purdue University Calumet
Hammond, INSkills
- Organizational skills
- Multi-tasking proficiency
- Client relationship management
- Sales expertise
- Clear communication
- Results-driven mindset
- Interpersonal skills
Timeline
ASSISTANT STORE MANAGER
HomeGoods
06.2023 - Current
STORE MANAGER
Ablelight Thrift Store
12.2021 - 06.2023
INBOUND SUPERVISOR
Advance Auto Parts
06.2018 - 12.2021
STORE MANAGER
At Home
09.2015 - 06.2018
STORE MANAGER
Marshalls
12.2007 - 09.2015
Business Administration
Purdue University Calumet
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