Anthony Mutaawe
Los Angeles,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
22
22
years of professional experience
Work History
Certified Nurses Assistant
Kindred Hospital.
Losangeles, CA
09.2020 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- Worked with RN to insert foley catheter and flexi seal rectal tube.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Assistant Manager
Univeristy Of Southern Califonia
Losangeles, CA
12.2006 - 03.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Planned team-building exercises to increase employee performance and job satisfaction.
Customer Service Associate
FedEx
Marina Del Rey, CA
02.2000 - 07.2006
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered basic technical support for clients on wide range of company products.
- Resolved concerns with products or services to help with retention and drive sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
No Degree - Nursing Assistance
Yaya Medical School
Inglewood, CASkills
- Vital Signs Collection
- Feeding Assistance
- Linen Replacements
- Fluid Measurement
- Basic Life Support
- Verbal and Written Communication
- HIPAA Compliance
- CPR Certification
Timeline
Certified Nurses Assistant
Kindred Hospital.
09.2020 - Current
Assistant Manager
Univeristy Of Southern Califonia
12.2006 - 03.2021
Customer Service Associate
FedEx
02.2000 - 07.2006
No Degree - Nursing Assistance
Yaya Medical School