Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
It Technian
Wiilcom
Gurnee, IL
08.2024 - 09.2024
Performed security maintenance on workstations for clients.
Configured network settings for local area networks and wide area networks.
Assisted in the design of IT infrastructure projects involving cabling, routers, switches.
Conducted regular backups of critical information stored on servers or individual workstations.
Documented processes used in resolving technical issues for future reference.
Assisted in the installation of hardware components, such as motherboards, processors, memory cards and hard drives.
Performed preventive maintenance on a variety of equipment, such as computers and printers.
IT Technician Intern
Lake County Health Department Community Health Center
Waukegan, IL
12.2023 - 05.2024
Managed inventory tracking of all IT assets in the organization
Coordinated with crew and managers to understand project needs and provide needed support to meet targets
Developed comprehensive documentation for all IT processes within the organization
Installed software, hardware and peripheral components on computers and networks
Disassembled computer systems to troubleshoot and resolve hardware issues
Installed and performed minor repairs to hardware, software or peripheral equipment.
Car Porter
Fox Lake Rays Chrysler Jeep Dodge Ram
06.2022 - 09.2023
Cleaned and detailed new and used cars for sales
Rearranged and organized cars on the lots
Checked in any new/used cars that were dropped off
Delivered any cars customers had bought to them if needed
Dealt with dealer car trades with other dealerships
Checked cars and washed customers' cars
Pulled up customers' cars to pick up or drop off
Cleaned the entire facilities and organized it.
Porter
Arlington Heights Ford
05.2021 - 06.2023
Cleaned and detailed new and used cars for sales
Rearranged and organized cars on the lots
Checked in any new/used cars that were dropped off
Delivered any cars customers had bought to them if needed
Dealt with dealer car trades with other dealerships
Checked cars and washed customers' cars
Pulled up customers' cars to pick up or drop off
Cleaned the entire facilities and organized it.
Bank Teller
Wauconda Wintrust Community Bank
06.2022 - 10.2022
Customer service - taking customers' deposits, withdrawals, payments, etc
Handling large amounts of money (customer and the bank's)
Coordinate and communicate with the team to provide help with customers, closing, opening, security of information, etc
Being able to handle escalated situations with customers or employees
Greet customers
Handle returns and exchanges.
Team Member
Tractor Supply
Wauconda, IL
08.2020 - 11.2021
Customer Service
Cash Counting
Money Handling.
Service Champion
Taco Bell
Wauconda, IL
12.2020 - 04.2021
Ring up customers' orders
Take cash/checks to complete transactions
Answer phones and help with any of their needs
Replace and keep merchandise organized and stocked.
Cook
Chi-Town Dogs
Island Lake, IL
04.2019 - 05.2020
Cleaned and washed cooking equipment to maintain excellent functionality and productivity
Organized and restocked foods and beverage supplies to support operations and team productivity
Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw items
Sanitized workstation at the end of the shift to minimize salmonella and other foodborne illnesses.
Crew Member
McDonald's
Island Lake, IL
05.2017 - 09.2019
Performed cashier duties such as taking orders, collecting payments, and providing change
Organized and restocked foods and beverage supplies to support operations and team productivity.
Education
High School Diploma -
Wauconda High School
Skills
Hardware Repair
Software Installation
Technical Troubleshooting
Route Planning
Customer Service
Power Equipment Operation
Timeline
It Technian
Wiilcom
08.2024 - 09.2024
IT Technician Intern
Lake County Health Department Community Health Center
Computer Technician at National Institute of Agricultural Extension Management (MANAGE)Computer Technician at National Institute of Agricultural Extension Management (MANAGE)