Anthony Nagurski
Grand Rapids,MI
Summary
Accomplished Home Improvement Contractor and Business Owner with a proven track record at Old Farm Shores Apartments, enhancing resident satisfaction through exceptional service and efficient project management. Skilled in relationship building and project estimating, I've successfully led teams to exceed client expectations, fostering repeat business and positive referrals. Expert in leveraging attention to detail and team leadership to achieve operational excellence and quality assurance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Construction Remodel Owner / Operator
Self
05.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Maintenance Technician
Old Farm Shores Apartments
08.2016 - 05.2020
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Cemetery Director
Natchez City Cemetery
01.2012 - 08.2016
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Home Improvement Contractor
Self
05.2007 - 01.2012
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Performed cabinet installation, door hanging and room framing.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Demolished and dismantled [Type] structures to prepare for remodel.
- Improved overall project efficiency by streamlining processes and adopting time-saving strategies whenever possible.
- Resolved customer complaints promptly and professionally, maintaining strong relationships even during challenging situations.
- Delivered detailed estimates that outlined material costs, labor expenses, projected timelines, allowing clients to make informed decisions about their investment.
- Demonstrated versatility in handling diverse home improvement projects such as kitchen renovations, bathroom remodels, room additions, and outdoor living spaces.
Manufacturing Operator
Scott Fly Rod
02.2005 - 05.2006
- Operated machining equipment safely with team of operators.
- Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
- Inspected products and machines to maintain quality and efficiency.
- Set up and ran machinery to produce exceptional products for industrial needs.
Owner Operator
Advanced Lawn Care and Snow Plowing
05.2001 - 01.2005
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
Residential Building Code And Practices
Michigan Residential Builders License Class
Michigan2024
Auto Mechanics
Grand Rapids Tech Center
Grand Rapids1991
GED -
Wyoming Lee Highschool
Wyoming, MI1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Project estimating
- Team Oversight
- Employee Development
- Attention to Detail
- Team Leadership
- Quality Assurance
- Inventory Management
- Delegating Work
Certification
certified pool operator
Timeline
Construction Remodel Owner / Operator
Self
05.2020 - Current
Maintenance Technician
Old Farm Shores Apartments
08.2016 - 05.2020
Cemetery Director
Natchez City Cemetery
01.2012 - 08.2016
Home Improvement Contractor
Self
05.2007 - 01.2012
Manufacturing Operator
Scott Fly Rod
02.2005 - 05.2006
Owner Operator
Advanced Lawn Care and Snow Plowing
05.2001 - 01.2005
Residential Building Code And Practices
Michigan Residential Builders License Class
Auto Mechanics
Grand Rapids Tech Center
GED -
Wyoming Lee Highschool