Summary
Skills
Education
Overview
Work History
Certification
References
Generic

Teresa Nania

Fort Myers,FL

Summary

Proactive Manager with rich experience in senior living community life. Expertise in dementia care, staff training, community outreach, and maintaining safe environments while driving optimal outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

  • Communications Leadership
  • Focus and Follow-Through
  • Portfolio Growth
  • Reliable and Trustworthy
  • Data Management
  • People Skills
  • Friendly, Positive Attitude
  • Relationship Building
  • Sales Tracking
  • Work Ethic
  • Active Listening
  • Organizational Skills
  • Revenue Forecasting
  • CRM System
  • HIPAA Guidelines
  • Family Education

Education

Master's of Science - Digital Marketing and Analytics

St. Edward's University
Austin, TX
12.2021

Bachelor of Applied Science - Supervision and Management

Florida SouthWestern State College
Fort Myers, FL
04.2020

Associate of Science - Business Administration and Management

Florida SouthWestern State College
Fort Myers, FL
01.2018

Overview

23
23
years of professional experience
1
1
Certificate

Work History

Dimensions Manager

Amira Choice Naples
Naples , FL
2022.06 - Current
  • Created an environment that supported socialization among residents living in the Memory Care neighborhood
  • Responded promptly to emergency situations involving residents living in the dimensions neighborhood
  • Coordinated community outreach events to raise awareness about Alzheimer''s disease, contributing to a more informed public
  • Improved resident quality of life by developing and implementing activities based on residents interests.
  • Served as a liaison between families and local Alzheimer's support groups.
  • Personally gave prospective residents and families tours of memory care neighborhood, answering questions about services and facility.
  • Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
  • Achieved a recognition as Best Memory Care in the U.S & World Report News 2024. acknowledged by residents and their families.

Memory Care Life Enrichment Director

American House Senior Living Communities
Estero , FL
2020.01 - 2022.03
  • Scheduled activities designed to encourage residents to socialize among themselves and enjoy time with family members.
  • Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
  • Participated in daily meetings with department heads to discuss census information, admissions and discharges for resident
  • Implemented social program of exercise, entertainment, education, spiritual reflection, and community outings, meeting resident physical and mental needs.
  • Maintained a budget and monitored expenses related to life enrichment activities.

Life Enrichment Assistant

American House Senior Living Communities
Estero , FL
2019.05 - 2021.01
  • Develop a monthly calendar that meets standards and the individual interests of the residents
  • Document resident activity and response to individual and small group experiences daily, carrying out the program of activities that provides entertainment, intercommunication, exercise, relaxation, and a diversion opportunity to express creative talent and fulfill basic psychological, social, and spiritual needs
  • Review and update the program as necessary, gathering data and documents required.
  • Developed daily activity plans based on resident interests and abilities.
  • Organized field trips to community attractions for the purpose of providing social interaction and recreation for residents.

Economic Self Sufficiency Specialist

Department of Children and Families
Fort Myers , FL
2016.12 - 2018.12
  • Analyzed data from information that client provides, utilizing the info to determine if the applicant meets the eligibility requirements, entering data collection from the applicant, their application and other data sources into a company-based eligibility system
  • Calculated and authorized monthly benefit amounts based on financial information and household composition
  • Regulated caseload ad carried out mathematic computations, helping ensure the integrity of the information provided by the application remained confidential
  • Interviewed clients and made decisions to approve or deny in a fast-paced environment.

Assistant Store Manager

OshKosh B'gosh
Estero , FL
2012.09 - 2016.12
  • Delivered an excellent service experience by greeting customers, assisting them with selecting items, answering questions regarding sales and providing product information
  • Consistently exceeded annual department sales and margin goals by implementing strategic product merchandising techniques and aggressively increasing inventory levels
  • Creating marketing and advertising opportunities through the use of proper product placement
  • Implemented shrink reduction programs to include proper damage procedures, the timely process of product withdraws, a weekly review of inventory analysis report, loss prevention, follow-up of daily SMS alerts and proper accounting of daily cash
  • Initiated corrective actions, based on interpretation of metric to remedy decreases and elevate increase in sales.

Office Manager

Superior Construction Group
Northfield , NJ
2002.02 - 2012.05
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Certification

  • Certified Dementia Practitioner

References

References available upon request.
Teresa Nania