Anthony Nataluk
Portland,ME
Summary
Dynamic bar manager with a proven track record, enhancing customer satisfaction through innovative cocktail development and exceptional conflict resolution. Skilled in inventory management and high-volume service, I fostered a loyal clientele by delivering outstanding experiences and training staff to uphold service excellence.
Overview
2026
2026
years of professional experience
Work History
Bar Manager / Bartender
Samuels Bar and Grill
05.2012 - 09.2025
- Created a new more enjoyable environment creating more customers.
- Improved customer service rankings by resolving issues quickly and accurately .
- Resolved customer complaints with empathy and efficiency, maintaining high level of return customers.
- Trained new bartenders on drink preparation techniques and bar operations for efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Waterfront Bistro
10.2011 - 05.2012
- Maintained an extensive wine knowledge and pairings in a fine dining setting.
- Prepared and learned many handmade craft tropical drinks using fresh ingredients.
- Delivered high-end bar service in a fine dining environment. Showing exceptional standards of professionalism, timing and presentation.
Lead Bartender
Papagayo Kitchen and Tequila Bar
01.2010 - 10.2011
- Gained knowledge of over 180 tequilas in a very busy tequila bar serving many regulars, and events. We were bachelor/bachelorette party go to.
- Supervised bartending staff, ensuring adherence to service standards and operational efficiency.
- Developed innovative cocktail recipes, enhancing menu offerings and customer experience.
- Trained new bartenders on techniques, equipment usage, and service.
Bar Manager / Bartender
Sianos Pizzaria
2007 - 03.2010
- Oversaw daily bar operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented drink menu innovations to enhance customer experience.
- Trained and mentored staff on bartending techniques and customer engagement strategies.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Established and maintained relationships with suppliers for optimal product sourcing.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Education
High School Diploma -
Portland High School
Portland, MeSkills
Inventory management
Bartending techniques
Cocktail development
Cash handling
Supplier relations
Conflict resolution
High-volume service
Time management
Customer engagement
Timeline
Bar Manager / Bartender
Samuels Bar and Grill
05.2012 - 09.2025
Bartender
Waterfront Bistro
10.2011 - 05.2012
Lead Bartender
Papagayo Kitchen and Tequila Bar
01.2010 - 10.2011
Bar Manager / Bartender
Sianos Pizzaria
2007 - 03.2010
High School Diploma -
Portland High School