Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
· Plan, organize, and execute financial tasks and projects of the transportation division.
. Responsible for the financial cost of all modes of transportation from manufacturer to DC, stores: Ocean, Customs, Drayage, Ground- including nationwide, parcel, drop ship and final mile.
. Lead and managed the on board of new TMS/ YMS ocean and Customs Modules with Blue Jay- E2Open, EnVista, Triumph Pay, Port Pro and Dray Dog.
· Conduct spend/cost analysis to identify key areas to improve our supply chain operations, increase efficiency and reduce costs.
· Collect and report consistent data for all modes of transportation and service providers.
· Review Transportation spend performance against targets, benchmarks, industry trends and service agreements.
· Develop and implement plans for budgeting, forecasting, and reporting.
· Make estimates of funds required for short and long-term financial objectives of the organization.
· Optimize our costs while improving the guest experience with knowledge of our Final Mile delivery program.
· Prudently suggests investments on assets that maximize returns.
· Support the research, cost estimates, transportation modeling, and negotiate transportation contracts.
· Manage all accounting operations including Billing, A/R, A/P, GL, Cost/Expense Accounting and Revenue Recognition for the transportation division.
· Prepare and provide insightful analysis on P&L accounts.
· Monitor, measure, and refine financial KPIs, metrics and operational performance.
· Ensure quality control over financial transactions and financial reporting.
· Assist in the completion of annual budgets and forecast.
· Provide leadership and take accountability for identifying and driving process and systems improvement initiatives.
· Leads ROI and business plans development for all transportation projects and initiatives.
. Conduct yearly RFQ ( request for Quote) for third party carriers.
. Monitor and negotiation line haul rates
. Manage TMS for new and current carriers and lanes.
. Monitor and report on transportation costs.
. Review weekly transportation spend and provide solutions to support and meet business goals.
. Accomplished multiple tasks within established timeframes.
. Oversee ground FTL / LTL operations across the network
. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high quality service delivery.
. Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
. Achieved departmental goals by developing and executing strategic plans and performance metrics.
. Monitor quantity and quality of jobs being performed
providing guidance and advice as necessary
. Communicate with management throughout the day regarding progress and any opportunities.
. Built high-performing teams through effective recruitment, onboarding, and development initiatives.
. Reduced operational cost through comprehensive process improvement initiatives and resource management. (i.e. Reduce detention, storage, TONU and wait time charges).
. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
. Established team priorities, maintained schedules and monitored performance.
. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
. Developing and implementing purchasing strategies.
. Monitoring and forecasting inventory, determining purchasing needs and identify costs.
. Managing daily purchasing activities, supervising staff, and allocating tasks.
. Build and Maintain relationship with vendors and suppliers.
. Schedules deliveries and ensures timely fulfillment of orders.
. Manage quality of procured items and addresses problems when they arise.
. Manage records of goods ordered and received based on contracts.
. Manage EDI transmissions to vendors and ensure compliance.
. Manage and maintain purchase records, supplier databases and procurement contracts.
. Oversee the recruitment, hiring and training of new staff.
. Reduce operational costs with strategic vendors negotiations and contract management.
. Implemented a cost-saving strategy by consolidating
purchases from various suppliers into one primary vendor agreement.
. Negotiated favorable payment terms with vendors, improving cash flow management for the organization.
. conducted regular reviews of suppliers contracts to ensure alignment with company goals while maintaining positive working relationships.
. Responsible for increasing sales/gross profit and delivering a consistent, seamless positive shopping experience.
. Manage to drive and execution of the store's commercial action plan, goals and key performance indicators, sales priorities and ensure sustained long-term profitability.
. Oversee the recruitment, onboarding, training and development plans of shopkeepers and selling coworkers.
. Coach and mentor shopkeepers to inspire their team's recognition of contributions. Support shopkeepers with co-worker relations and performance.
. Motivate and develop team members by setting clear goals, conducting follow-up, and improving IKEA mechanical sales, merchandising, buying process, availability, range management, sales strategies, and resource planning.
. Lead, attend and contribute to cross-functional store meetings and forums as applicable.
. Analyzed market trends and competitor activities, adjusting sales strategies accordingly for maximum results.
. Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
. collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
. Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
. Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
. Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
. implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
. Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
. Reduced process bottlenecks by training and coaching employees or practices, procedures and performance strategies.
. Developed and managed department budget to monitor financial performance and minimize expenses.