To utilize outstanding customer service skills in a stable, dynamic workplace that will allow for professional growth
Overview
27
27
years of professional experience
Work History
Arroyo Liquors
San Lorenzo, CA
09.1998 - Current
Responsible for handling merchandise, counting cash, and ensure proper identification when selling tobacco, liquor, and lottery tickets if applicable
Greets customers in a courteous attitude
Effectively maintained shelves by restocking beverages and groceries in a organized manner
Assisted customers in a timely and effective manner to increase customer satisfaction
Food Server
Sizzlers Restaurant
Hayward, CA
05.2019 - 03.2020
Experience with serving food to several dine in customers in a coordinated and efficient manner
Maintained a positive, friendly, and team player attitude
Problem solved issues with customers during escalated complex scenarios
Ability to adapt quickly when surfaced unexpected tasks
Experience working in a fast paced environment
Rideshare Driver
Uber And Lyft
Hayward, CA
02.2018 - 01.2020
Follow all safety rules and actively prevent accidents
Ability to communicate and maintain a strong interpersonal customer skills with individuals from different cultural and ethnic backgrounds
Demonstrated a hospitality environment for riders during their ride trip by playing the customers preferred music and offered beverages and snacks during the trip.
Radisson Hotel
Union City, CA
09.2000 - 04.2001
Answer phones and took orders from hotel guests
Delivered and served beverages and meals to hotel guests
Picked up all the trays and carts when the guests were done with their meals
Education
Bachelor Degree - Business and Administration
DeVry University
2006
Skills
Microsoft Word, Excel, PowerPoint, and Proficient in Vietnamese and English
HOBBIES: Sports, Traveling, Concerts, and Comedy Shows