Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Nichols

Worden,IL

Summary

Accomplished Director of Operations at Piston Aviation with a proven track record in strategic planning and operational efficiency. Expert in enhancing customer satisfaction and service quality, demonstrated through leadership at Nichol Ridge Outfitters. Holds a Private Pilot's License and a State of Illinois Firefighter Certificate of Excellence, showcasing a blend of technical proficiency and exceptional leadership skills.

Overview

11
11
years of professional experience

Work History

Director of Operations

Piston Aviation
St Louis, MO
04.2024 - Current
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Organized and oversaw work schedules of departmental managers.
  • Analyzed financial data to make informed decisions on cost savings initiatives.
  • Reviewed site and department performance to improve quality of services and comply with regulatory requirements.

Owner

Nichol Ridge Outfitters
Stuart, NE
01.2021 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional customer service
  • Developed and maintained strong relationships with customers to drive repeat business and referrals
  • Managed financial aspects of the business, including budgeting, financial reporting and tax preparation

Captain

Troy Fire Protection District
Troy, IL
01.2014 - 12.2020
  • Improved patient outcomes by providing comprehensive pre-hospital emergency care and advanced life support intervention
  • Mentored and trained new paramedics, enhancing their skills and knowledge through hands-on instruction and real world experience
  • Collaborated with emergency medical teams to ensure seamless patient handoffs, leading to improved continuity of care.
  • Developed training materials for fellow paramedics, ensuring consistent understanding of protocols and procedures

Education

Some College (No Degree) - Paramedicine

Southwestern Illinois College
Belleville, IL

Skills

  • Private Pilots License
  • State of Illinois Medal of Valor Recipient
  • Stae of Illinois Firefighter Certificate of Excellence
  • Strategic planning and execution
  • Leadership training
  • Capital spending
  • Operational efficiency
  • Resource allocation
  • Process improvement

Timeline

Director of Operations

Piston Aviation
04.2024 - Current

Owner

Nichol Ridge Outfitters
01.2021 - Current

Captain

Troy Fire Protection District
01.2014 - 12.2020

Some College (No Degree) - Paramedicine

Southwestern Illinois College

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