Anthony Nicholson
Waianae,HI
Summary
Enthusiastic hardworking leader with analytical skills, talent development experience, and excellent organizational skills. Six years in emergency operations management, law enforcement, and frontline supervising for the United States Air Force. Trained in conflict resolution and interpersonal communication. Excellent reputation for resolving problems, innovating processes, and improving customer satisfaction.
Overview
8
8
years of professional experience
Work History
Supervisor
Air Force
08.2018 - 07.2023
- Provided coaching and counseling to 23 employees to encourage professional growth as well as meet short- and long-term goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Adjusted job assignments and schedules to keep pace with dynamic operational needs, factoring in processes, employee knowledge and customer demands.
- Handled customer complaints, resolved issues and aided in creating innovative policies to meet changing demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in organizational operation manual.
Base Defense Operations Controller
Air Force
03.2019 - 07.2022
- Oversaw and directed shift operations for 74 personnel, tactical deployment of response forces, and performed front-line supervisor duties
- Produced detailed and knowledgeable technical reports on command and field activities.
- Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
- Coordinated with local authorities to smoothly manage emergency and disaster response.
- Monitored communications to detect important information related to current and planned military operations.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
Visitor Center Technician
Air Force
03.2017 - 08.2018
- Maintained 5 mission critical databases for Ramstein Air Base, verified access media for authorized escorted & unescorted in accordance with security regulations.
- Processed, vetted, and validated over fifty-thousand DoD, NATO & foreign military service members access for Kaiserslautern Military Community.
- Processed 290 special event requests, verified and distributed credentials to three thousand foreign diplomats visitors and their families .
- Hand selected as Air Force liaison to strengthen United States and Host Nation partnership through excellent professionalism and personal relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Military Police Patrolman
Air Force
07.2015 - 03.2018
- Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Supervised 24-hour police operation, including law enforcement, force prevention and protection, criminal investigations, logistics, civil disturbances, contraband identification and health and safety protocols.
- Provided emergency response security, eliminating hazards and potential dangers.
- Implemented emergency issue resolutions to save time and maintain efficiency in response to diverse issues.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
Education
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ09.2021
Information Assurance And Security Certificate - Information Technology
University of Phoenix
Tempe, AZ09.2021
Associate of Science - Criminal Justice
Community College of The Air Force
Montgomery, AL06.2021
Military Police And Security Certificate - Criminal Justice
Security Forces Academy
San Antonio, TX01.2016
High School Diploma -
Granby High School
Norfolk, VA05.2013
Skills
- Critical thinking and Problem solving
- Entrepreneurial Drive
- Positive Attitude
- Student Mentality
- Computer Proficiency
- Supervision/Leadership
- Verbal and Written Communication
- Planning and Coordination
- Teamwork oriented
- Adaptability and Agility
- Strong Work Ethic
- Active Listening
Career Objective
Searching for career opportunities at a renown organization to fully utilize my training, education, and skills. Looking for long term positions and possible mentorship for ambitious goals that lead to significant contribution and success for the company.
Timeline
Base Defense Operations Controller
Air Force
03.2019 - 07.2022
Supervisor
Air Force
08.2018 - 07.2023
Visitor Center Technician
Air Force
03.2017 - 08.2018
Military Police Patrolman
Air Force
07.2015 - 03.2018
Associate of Arts - Information Technology
University of Phoenix
Information Assurance And Security Certificate - Information Technology
University of Phoenix
Associate of Science - Criminal Justice
Community College of The Air Force
Military Police And Security Certificate - Criminal Justice
Security Forces Academy
High School Diploma -
Granby High School