Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTHONY NIEVES

Shaw Afb,South Carolina

Summary

Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

11
11
years of professional experience

Work History

HVAC-R Technician

USAF
Sumter, South Carolina
04.2019 - 04.2023
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Replaced bearings, pump seals and packing.
  • Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
  • Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
  • Maintained and repaired industrial chillers

Supervisor

Oakley
Central Valley, NY
10.2017 - 03.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Administrative Assistant

Nike Factory Store
Central Valley, NY
10.2015 - 11.2017
  • Maintained workflow by studying methods; implementing cost reduction; and developing reporting procedures
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed administrative staff by providing information, educational opportunities, and experiential growth opportunities
  • Resolve administrative problems by coordinating reports and identifying solutions
  • Ensure operations of equipment by completing preventative maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Complete operational requirements by inputting employees schedules, updating workbooks and sending product out via fedex
  • Contribute to team effort by accomplishing related results as needed
  • Assist customers by providing information and resolving their complaints
  • Process merchandise returns and exchanges

Cashier

DICK'S SPORTING GOODS
Middletown, NY
11.2014 - 10.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.

Jr. Trainer

ELITE ALLSTAR SPORTS
Goshen, NY
04.2012 - 07.2013
  • Scheduled practice and training sessions
  • Participate in athletic events or competitive sports, according to established rules and regulations
  • Exercise or practice under the direction of athletic trainers or professional coaches to develop skills, improve physical condition, or prepare for competitions
  • Coached children ages 6-14 on the proper fundamentals of baseball
  • Assisted in sales of the pro shop for the proper equipment needed
  • Improved sales across the board including items in the pro shop, training packages and the sale of summer camps
  • Spearheaded summer camps for softball/baseball
  • Head coach of a 10u travel baseball team

Sales Associate

LIDS
MIddletown, NY
11.2011 - 05.2012
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Stock shelves, and mark prices on shelves and items
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trashcans
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Process merchandise returns and exchanges
  • Push for sales of items such as hats or embroidery
  • Engage in conversation with customers and make them feel comfortable in store

Education

Associate of Applied Science - Civil Engineering Technology

Community College of The Air Force
Montgomery, AL
04.2023

Associate of Arts -

Orange County Community College
Middletown, NY
05.2014

High School Diploma -

Middletown High School
Middletown, NY
06.2010

Skills

  • Administration and Reporting
  • Equipment Maintenance
  • Performance Tracking and Evaluations
  • Package and Split Systems
  • Installation
  • Forklift operator 10k and under
  • Recovering and Recycling
  • Variable Speed Drives
  • Single Compressor Systems
  • Repairing Wiring
  • Piping and Brazing
  • Inventory Management

Timeline

HVAC-R Technician

USAF
04.2019 - 04.2023

Supervisor

Oakley
10.2017 - 03.2019

Administrative Assistant

Nike Factory Store
10.2015 - 11.2017

Cashier

DICK'S SPORTING GOODS
11.2014 - 10.2015

Jr. Trainer

ELITE ALLSTAR SPORTS
04.2012 - 07.2013

Sales Associate

LIDS
11.2011 - 05.2012

Associate of Applied Science - Civil Engineering Technology

Community College of The Air Force

Associate of Arts -

Orange County Community College

High School Diploma -

Middletown High School

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ANTHONY NIEVES