Anthony North
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
Rent-A-Center
05.2025 - Current
- Developed and executed sales strategies to drive revenue growth across multiple regions.
- Collaborated with marketing teams to launch promotional campaigns, enhancing brand visibility and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Credit Manager
Rent-A-Center
03.2025 - 05.2025
- Developed and implemented credit policies to minimize risk and enhance compliance.
- Analyzed financial statements to assess creditworthiness of clients and recommend appropriate credit limits.
- Managed a team of credit analysts, providing mentorship and guidance on complex cases.
- Streamlined the credit approval process, reducing turnaround time for applications significantly.
- Collaborated with sales and finance teams to align strategies for customer credit management.
- Evaluated and optimized collection strategies, improving overall recovery rates on outstanding debts.
Customer Account Manager
Rent-A-Center
08.2024 - 03.2025
- Developed strategies for improving customer loyalty programs and rewards systems.
- Utilized advanced sales techniques to increase product visibility and drive revenue growth.
- Demonstrated excellent problem-solving skills in resolving customer complaints promptly and efficiently.
- Built strong relationships with clients by providing reliable, timely service.
- Coordinated with operations teams to ensure orders were delivered on time.
- Developed deep understanding of customer needs and expectations through regular communication.
- Responded promptly to customer queries to increase overall satisfaction.
- Entered customer transaction information into company databases.
- Generated leads and located opportunities for market expansion and business growth.
Shift Supervisor
GuardLogic Security
08.2023 - 04.2024
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Held team members accountable during shift by effectively coaching to improve performance.
- Participated in leadership meetings to develop new policies and procedures.
- Prepared complete and accurate log turnover to relieving shift supervisor.
- Ensured compliance with all local health department regulations.
- Developed strategies to increase efficiency and productivity during shift changes.
- Enforced safety and sanitation regulations.
District Supervisor
Fast Staff LLC Security
09.2019 - 08.2023
- Provided leadership during times of crisis or change by creating a clear vision and direction.
- Actively participated in recruitment activities such as interviewing candidates or conducting background checks on potential hires.
- Identified areas where improvements were needed in terms of operational effectiveness or resource utilization.
- Organized meetings with department heads to discuss issues related to personnel matters and facility concerns.
- Ensured that all necessary paperwork is completed accurately prior to submitting it for review by senior management.
- Monitored staff performance through regular coaching sessions to ensure adherence to company standards.
- Maintained accurate records of employee performance reviews, attendance logs, safety inspections.
Associate
AMC Theaters
05.2016 - 07.2019
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Operated cash register to process cash, check and credit transactions.
- Cleaned shelves, counters, and tables.
- Arranged and display merchandise to promote sales.
- Learned and applied new skills and procedures readily, adapting to changing work environments.
Education
High School Diploma -
Harlan County HighSchool
05.2019
Skills
- Client relationship building
- Business strategies
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
Certification
- CPR
- Security License
Timeline
Sales Manager
Rent-A-Center
05.2025 - Current
Credit Manager
Rent-A-Center
03.2025 - 05.2025
Customer Account Manager
Rent-A-Center
08.2024 - 03.2025
Shift Supervisor
GuardLogic Security
08.2023 - 04.2024
District Supervisor
Fast Staff LLC Security
09.2019 - 08.2023
Associate
AMC Theaters
05.2016 - 07.2019
High School Diploma -
Harlan County HighSchool
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