Anthony O’Conner
New York city,N Y
Summary
Detail-oriented and experienced Cyber Security Analyst with 5+ years in safeguarding systems and networks. Proficient in monitoring, detecting, and responding to security incidents using advanced SIEM tools. Skilled in conducting vulnerability assessments, risk management, and developing comprehensive security policies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Operations Specialist
Kroll
03.2022 - 02.2023
- Provide day to day end user support to approximately 5000 attorneys/administrative staff globally on various technical issues including hardware, software, remote connectivity, virus/malware removal, and application training
- Utilize Active Directory for creating accounts, activating/deactivating accounts and resetting passwords as requested
- Granted users permission to company shares upon approval using AD Groups
- Provide first and second level trade floor support to over 5000+ users on and off-site using SMS, VNC, Bomgar, and the telephone
- Maintained the inventory of all hardware equipment including laptops, printers, accessories, both internally and externally
- Also, it was my responsibility to configuring newly purchased laptops/desktops with Standardized O/S Images, Install Standard Software and ensuring that VPN and Network access were operational
- Trained new IT hires on the Firms Standards, Policies, and Procedures, as well as how to use the remote tools for troubleshooting both in house and external problems with use of WebEx and the Citrix Management Console
- Familiarity with using SCCM 2007 to install and remotely distribute application packages provided by the desktop engineering group to fulfill user’s software requests
- Adept at developing and enforcing security policies to ensure compliance with industry standards and regulations, including ISO 27001, NIST, GDPR, HIPAA, and PCI-DSS.
- As a key member of the offboarding team I was tasked with sending out communications to users who departed from the firm, making sure the equipment was received, updated the status in ServiceNow and backed up the user files to OneDrive and then document all the work in the exiting ticket.
IT Operations (Coinbase Project)
12.2021 - 03.2022
- Provide information security and threat management support for multimillion dollar project with 350+ clients
- Implemented multilayer security system for the most reputable company in the crypto market, which includes a physical USB token key inserted in the Chromebooks, also Duo app is required to be installed on user mobile phone Phone for authentication
- Communication was always sent out to users every two weeks to update their Chrome OS in order to stay compliant with the network, users receive lates fixes and patches for their systems
- On average 20-30 tickets closed every week through ServiceNow and the primary ticket system Jira that Coinbase Utilized
- Applications such as Okta, Salesforce, Hummingbird were heavily used and need multifactor authentication to access these apps, Duo app was required as the chose by Coinbase
- Lead tier 1 IT Support team through deployments, technical escalations, procedures, and project tasks
- Provided tier 2/3 support and performed other activities based on SOPs & predicated SLA’s
- Communicate progress to leadership
- Trained new IT hires on the Firms Standards, Policies, and Procedures, as well as how to use the remote tools for troubleshooting both in house and external problems with use of WebEx and the Citrix Management Console
- Familiarity with using SCCM 2007 to install and remotely distribute application packages provided by the desktop engineering group to fulfill user’s software requests
- As a key member of the offboarding team I was tasked with sending out communications to users who departed from the firm, making sure the equipment was received, updated the status in service and backed up the user files to OneDrive and then document all the work in the exiting ticket
- Support 350 clients with G suite and Azure by removing spam domains and blocking malicious URL links; I also backup essential information to Azure cloud service for mitigation and availability of the organization operation.
System Administrator
NYC Park St. Mary’s Media Lab
10.2017 - 12.2019
- Internship Installed various types of software programs and applications on different mobile devices, such as Android, Mac OS and windows
- Assisting Members with Computer issues, including troubleshooting and installing various anti-malware software, host-based Firewall to prevent unauthorized users or intruders from entering the network
- Responsible for setting network devices such as workstation, printers and audio devices.
System Support Engineer
PC Richards & Sons
01.2016 - 06.2017
- Support over 350 users internal with setting up laptops, docking stations and printers on The LAN networks
- I’ve created tickets using ServiceNow software daily which includes automation and auditing features to keep track of workflow
- I provide active directory support to create new hire credentials such as username and password for users internally and external
- Video conferencing software such as Zoom, Teams, Webex and Skype was being configured and utilized daily for our internal clients
- Office 365 programs was mandatory to be maintain for business operation as well as communicating with external partners.
Education
GED (General Education Degree) -
Pathways To Graduation
03.2018
Skills
- Endpoint Detection and Response (EDR)
- Antivirus/Antimalware Solutions
- Azure Security Center
- Active Directory Administration
- Citrix XenApp client
- Azure Intune portal
- MS 365 suite
Certification
- ISC SSCP
- CompTIA CYSA+
- CompTIA Pentest+
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- ISC Certified in Cyber
References
References will be supplied during an interview or upon request.
Timeline
Security Operations Specialist
Kroll
03.2022 - 02.2023
IT Operations (Coinbase Project)
12.2021 - 03.2022
System Administrator
NYC Park St. Mary’s Media Lab
10.2017 - 12.2019
System Support Engineer
PC Richards & Sons
01.2016 - 06.2017
GED (General Education Degree) -
Pathways To Graduation