To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
An extensive background in resolving complex issues and implementing effective solutions, I am adept at multitasking in fast-paced environments and collaborating with cross-functional teams to achieve business objectives.
Accomplished in coordinating production schedules, monitoring inventory and managing resources to deliver Materials on time. Successful in assessing operations to develop solutions for streamlining processes and improving efficiency.
Strong interpersonal skills with a customer-centric approach. I excel in building and maintaining client relationships while driving revenue growth and ensuring customer satisfaction.
Methodological Measurement Technician performs physical testing and quality control responsibilities to support proper instrument calibration. Demonstrates flexibility in job assignments and adapts well to change. Uses critical thinking skills to resolve area challenges and maintain safe environment.
Precise Material Specialist bringing standard methods to measurement and controls systems, data storage and presentation. Generates solutions based on available information and makes timely, safe and ethical decisions. Listens actively and invites dialogue to gain shared understanding and delivers results through realistic planning.
Overview
16
16
years of professional experience
Work History
Inventory Control (Assistant Manager)
Tubular Steel Inc.
01.2024 - Current
Ensured compliance with industry regulations through meticulous record-keeping and periodic audits of inventory practices.
Optimized inventory management by implementing efficient tracking systems and conducting regular audits.
Operated forklifts, boom lifts, and scissorlifts to properly access materials prior to scheduled "load-out" times and dates.
Implemented loss prevention strategies by addressing theft concerns and reinforcing security measures within the warehouse environment.
Streamlined order fulfillment processes, resulting in faster delivery times and increased customer satisfaction.
Reduced stock discrepancies by closely monitoring product movement and maintaining accurate records.
Achieved a more organized warehouse layout by categorizing products based on size, weight, and frequency of use while also maximizing space utilization effectively.
Developed contingency plans for inventory shortages or surpluses, allowing for rapid response in fluctuating market conditions.
Account Manager, Inside Sales
Ticon Industries
02.2020 - 11.2023
Educated clients on the dimensions and Specifications of the materials that were applicable to their application(s) and updated account information with accuracy to maintain high standards of client service.
Developed strong relationships with key clients, resulting in increased account retention and growth.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Secured high-value accounts through consultative selling, effective customer solutions, enhancing customer satisfaction by resolving shipment issues promptly, thus promoting compelling business opportunities.
Developed highly profitable pipeline with the use of CRM, based on multiple sales penetration techniques.
Listened attentively to client feedback and worked with product development team to introduce new services.
Introduced new processes to improve account and market tracking for better data analysis.
Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.
Real Estate Data Analyst
Marcus & Millichap Real Estate Investment Services
11.2021 - 05.2022
Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
Remained current on local areas through actively researching and garnering understanding of community values.
Weighed property location, sales trends and estimated replacement costs to accurately value properties.
Kept current assessment roles outlining status and value of every property in both West Texas & New Mexico's correlated sub-markets.
Researched land, property and market values to complete sale comps analysis.
Collected and analyzed relevant data to identify real estate market trends.
Gathered information on nearby properties to compare and help make value determinations on properties.
Created and optimized standard systems and procedures for evaluating each property type.
Solar Energy Consultant
Sunpower Corp
08.2018 - 11.2019
Gathered and organized materials in support of the west coast builder operations, and used site maps to build custom proposals to present to new home owners.
Consulted with customers related to end-use natural gas applications and conducted technical and economic analysis.
Researched new advancements in sustainability technologies and practices to deliver cutting-edge consultation to customers.
Specialized in assisting homeowners maximize their energy usage, from providing ways to reduce cost through EDDY tool application.
Examined residential homes on energy usage, including appliances, heating and cooling systems, electronics and lighting.
Used analytical skills to assess audit results and make recommendations on appropriate solutions for homeowners
Sales Coordinator/Lead Generation
Natera
01.2017 - 05.2018
Coordinating an average of 300 calls per day by addressing customer inquiries, solving problems and providing new product information.
Performed initial client assessments to determine eligibility moving forward to senior sales department through multiple platforms
Managed both customer and account data entry by inputting, reviewing, and updating information on multiple databases while insuring client confidentiality
Generated new clients over the phone by understanding customer needs and providing appropriate solutions
Defined clear targets and objectives and communicated them to other team members.
Built relationships with customers and community to establish long-term business growth.
Project Coordinator
River Rock Builders
01.2015 - 05.2017
Streamed lined a direct connection to vendors in regards to service connections and warrant issues.
Managed capitol purchases, and engaged in direct vendor relations
Recommended alternative items if product was out of stock.
Participated in physical inventory counts every week.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Communicated with vendors regarding back order availability, future inventory and special orders.
Managed capitol purchases, and engaged in direct vendor relations.
Maximized work efficiency by providing excellent customer service, correctly prepared work expenses, while performing accounting functions
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Marketing Manager/ Project Coordinator
Treaty Oak Distilling Co
06.2012 - 12.2014
Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
Negotiated with vendors and service providers, securing favorable terms and supporting budget objectives.
Described product to customers and accurately explained details and care of merchandise.
Communicated with vendors regarding back order availability, future inventory and special orders.
Implemented marketing strategies which resulted in dramatic increases in my customer base
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Developed reputation as an efficient service provider with high levels of accuracy.
Organized successful trade show exhibits, showcasing products & services effectively, to potential customers and possible brand partnerships.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Womans Shoe -Sales Specialist
Dillard's Inc
08.2008 - 05.2012
Provided support to sales team ensuring all sale quotas and service objectives were met.
Responsible for customer service, duties entailed answering customer inquiries, problem solving and providing detailed information on new products.
Performed market research surveys on customer needs and requirements.
Generated repeat business through successful client follow-up and established customer rapport.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained cleanliness and presentation of stock room and production floor.
Directed calls to appropriate individuals and departments.
Built long-term customer relationships and advised customers on purchases and promotions.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Education
Associate of Arts -
Texas A&M University/Blinn College
Station, Texas
2009
Skills
Shipping and receiving
Product restocking
Skilled in cross-selling and upselling products and services to maximize revenue
Record maintenance
Outlook
Operational Efficiency
Stock control
Inventory Audits
Information recording
Shipping coordination
ASME; ASTM; SAE; API; NACE
Ability to analyze data and identify opportunities for process improvement
Ability to navigate strategic sales knowledge effectively
Experience in handling high-volume customer inquires through various channels
Knowledge of help desk software systems
Understanding of customer satisfaction, metrics and tools
Proficient in managing key client accounts and ensuring client satisfaction
Social media management skills for customer service
Computer proficiency in Microsoft Office applications (Word, Excel, Outlook, Power Point)
Timeline
Inventory Control (Assistant Manager)
Tubular Steel Inc.
01.2024 - Current
Real Estate Data Analyst
Marcus & Millichap Real Estate Investment Services