Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Anthony Olivares

Anthony Olivares

Syracuse,UT

Summary

Organized and dependable with strong experience in managing daily office operations, scheduling, correspondence, and administrative support. Skilled in maintaining records, coordinating with internal teams and clients, and ensuring a smooth workflow in fast paced environments.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

Intermountain Health Care
Salt Lake City, UT
06.2024 - 08.2025
  • Provides courteous and professional connections with patients and register patients over the phone or in person.
  • Obtain copies of insurance cards, forms of ID, and signatures on all required forms.
  • Manage patient communication addressing inquiries, scheduling appointments, and providing timely updates on lab results and treatment plans in accordance with HIPAA guidelines.

Patient Service Representative

Kaiser Permanente
San Jose, CA
01.2022 - 04.2024
  • Serve as the primary point of contact for patient relations in person and by phone.
  • Check patients in and out, collect co-payments, issue receipts, and reconcile payments.
  • Verify patient demographics and insurance information.
  • Schedule appointments and complete patient registration processes.
  • Process and track referrals and authorizations for various insurance types.
  • Handle patient/provider correspondence effectively.
  • Explain policies, procedures, or services to patients clearly.

Call Center Representative

Waste Management Green Team
San Jose, California
04.2018 - 11.2021
  • Help customers expectations by clarifying needs, identifying options, and recommending products and services.
  • Documented customer interactions and feedback in the system promptly.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Managed incoming calls and inquiries from customers effectively.
  • Collaborated with team members to improve service delivery processes.

Education

High School Diploma -

Valley Christian
San Jose, CA

Skills

  • Data Entry
  • Payment Processing
  • Patient Care
  • HIPAA Knowledge
  • Epic Software
  • Creative Problem-Solving
  • Sales
  • Microsoft Office
  • Time Management
  • Insurance billing

References

Reference available upon request

Timeline

Patient Service Representative

Intermountain Health Care
06.2024 - 08.2025

Patient Service Representative

Kaiser Permanente
01.2022 - 04.2024

Call Center Representative

Waste Management Green Team
04.2018 - 11.2021

High School Diploma -

Valley Christian

Similar Profiles

CREATE PROFILE