Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Anthony Oliver

Crete,IL

Summary

Dynamic Operations Manager with a proven track record at Kohls Department Store, excelling in team leadership and operations management. Enhanced inventory accuracy through streamlined processes and developed effective training materials, significantly improving onboarding. Adept at problem-solving and decision-making, driving operational efficiency and compliance in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Operations Manager

Kohls Department Store
09.2019 - 06.2025
  • Assisted in daily operations by coordinating staff schedules and resource allocation.
  • Supported inventory management through accurate data entry and tracking of supplies.
  • Learned safety protocols to maintain compliance with operational standards.
  • Provided administrative support by preparing
  • Open it and closing the business be sure it was ready for customers and employees.
  • Ring on a register help customers find what they needed for Better Business and satisfaction in the store.
  • reports and maintaining documentation systems.
  • Unloading and loading a truck full of merchandise, putting out merchandise on the floor, rearranging merchandise.
  • Working on me picking orders for online and shipping them out.

Operations Associate

Kmart
09.2014 - 10.2017
  • Coordinated daily operational tasks to ensure efficient workflow and adherence to company policies.
  • Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
  • Assisted in scheduling staff shifts, optimizing coverage based on customer traffic patterns.
  • Developed and implemented training materials for new hires, enhancing onboarding experience.

Fast Food Manager

Great Wraps
07.2002 - 11.2008
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Open the restaurant prep food make team was ready for the day close the store and got deposits ready.
  • Trained and mentored new staff on efficient service techniques and operational procedures.
  • Implemented inventory control measures to reduce waste and optimize resource allocation.
  • Developed employee schedules to maintain. optimal staffing levels during peak hours.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Customer Service Cashier

KFC Restaurant
11.2000 - 06.2002

Ring on the register, took orders, work drive thru, made orders, prep the food.


Education

N/A - N/A

Tinley Park H. S
Tinley Park, IL
10.2000

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making

Timeline

Operations Manager

Kohls Department Store
09.2019 - 06.2025

Operations Associate

Kmart
09.2014 - 10.2017

Fast Food Manager

Great Wraps
07.2002 - 11.2008

Customer Service Cashier

KFC Restaurant
11.2000 - 06.2002

N/A - N/A

Tinley Park H. S
Anthony Oliver