ANTHONY OLIVEROS
Fort Worth,TX
Summary
- Computer Science student with practical experience in IT support and computer deployment. Proficient in troubleshooting hardware and software issues, configuring operating systems, and providing user assistance. Demonstrates strong attention to detail and effective communication skills, successfully managing both technical tasks and academic commitments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Inventory Manager
Uplift Ascend
Fort Worth, TX
10.2021 - 05.2025
- Streamlined inventory tracking processes, resulting in improved stock accuracy and fewer discrepancies.
- Integrated a popular management system to enhance productivity levels.
Web Developer
Uplift Ascend
Fort Worth, TX
08.2021 - 05.2025
- Managed store's integrated online system and website to enhance operational efficiency.
- Reduced inventory management time through streamlined processes.
Technical Support (Informal / Volunteer)
Various
Fort Worth, Texas
- Configured computer systems, installed applications, and set up devices, including printers and monitors.
- Helped friends, classmates, and family with troubleshooting and software installation.
- Maintained devices through operating system updates and antivirus scans.
- Delivered clear instructions to non-technical users for better understanding.
Datacom Service Desk Job Simulation on Forage
-
Fort Worth, Texas
09.2025 - 09.2025
- Completed a job simulation involving IT support and incident management for Datacom's managed services team, honing skills in critical issue prioritisation and resolution in a high-stakes environment.
- Developed expertise in ITIL processes, specifically in categorising, logging, and escalating incidents, ensuring alignment with industry best practices for efficient service management.
- Enhanced problem-solving abilities by diagnosing and resolving a complex network outage issue, employing analytical thinking to assess impact and urgency across multiple client tickets.
- Strengthened communication skills by crafting empathetic and clear follow-up communications to affected users, demonstrating a commitment to maintaining customer satisfaction and trust during IT crises.
Mastercard Cybersecurity virtual experience
-
Fort Worth, Texas
09.2025 - 09.2025
- Executed job simulation as analyst for Mastercard’s Security Awareness Team.
- Identified and reported security threats, including phishing attempts.
- Analyzed business areas requiring enhanced security training, implementing targeted training courses and procedures.
Education
Bachelor of Science - Computer Science
The University of Texas At Arlington
Arlington, TX05-2029
Skills
- Microsoft Teams and Office 365
- System integration
- Data entry and inventory control
- Attention to detail
- Time management
- Able to follow directions
- Communication skills
- Responsible
- Windows OS
- Mac OS
Languages
- English, Native
- Spanish, Proficient
Education - Degree
B.S. in Computer Science, The University of Texas At Arlington, 08/01/25, 05/01/29
Activities
- National Honor Society, 2023
- Appointed Leader for 8th Grade in Technology
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Responsive Web Design
freeCodeCamp
Issued Dec 2024
Credential ID anthony02025-rwd - S.T.E.A.M. Achievers #HackAutism Powered By Microsoft (2023) Won Best Creative App as Leader
Affiliations
- Installed Windows OS
- Attended Hackathons
- Built a personal PC
References
References available upon request.
Timeline
Datacom Service Desk Job Simulation on Forage
-
09.2025 - 09.2025
Mastercard Cybersecurity virtual experience
-
09.2025 - 09.2025
Inventory Manager
Uplift Ascend
10.2021 - 05.2025
Web Developer
Uplift Ascend
08.2021 - 05.2025
Technical Support (Informal / Volunteer)
Various
Bachelor of Science - Computer Science
The University of Texas At Arlington
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