A result driven individual who ensure value is added to any working environment I find myself - all towards a better career growth, development and achieving the organizations aims and objectives respectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Representative
Maximus Agency
04.2021 - Current
Answered inbound and outbound calls
Provided accurate information to customers
Demonstrated empathy
Listened attentively to caller's complaints
Multitasked and managed time effectively.
Caregiver
Bright Star Care, Home Health Care
01.2021 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Warehouse Audit Customer Care Representative
Randstad USA
06.2019 - 12.2021
Researched information regarding insurance benefits, provider contracts
Attended to customer questions via telephone and written correspondence
Analyzed problems and provided information/solutions.
Data Entry Representative (Vaccination Site)
Robert Half Agency
01.2021 - 04.2021
Arranged data to be entered into the computer
Ensured document accuracy.
Assistant
Amazon Warehouse
01.2020 - 03.2021
Ensured two-step verification, scanning of packages
Carried out quality inspection checks on packages
Controlled lost or misplaced packages
Ensured customer satisfaction by delivering correct and undamaged packages
Ascertained prompt package pickup time.
Education
Bachelor of Arts - History & International Studies
Imo State University
Skills
95%
85%
87%
Certification
Certified Member of National Society of Leadership and Success 2019 till date
Certificate of Completion of 20 Hours of Employability Training at Work Faith Connections - 2024
Anthony Opara
Hobbies and Interests
Music, Tennis, Billiards, Swimming
Timeline
Service Representative
Maximus Agency
04.2021 - Current
Caregiver
Bright Star Care, Home Health Care
01.2021 - Current
Data Entry Representative (Vaccination Site)
Robert Half Agency
01.2021 - 04.2021
Assistant
Amazon Warehouse
01.2020 - 03.2021
Warehouse Audit Customer Care Representative
Randstad USA
06.2019 - 12.2021
Bachelor of Arts - History & International Studies