Hi, I’m
Anthony Ortiz
Bronx,NY
Summary
Summary/Objective: Experienced professional with over 20 years of expertise as an Owner/Manager of retail stores and 6 years supervising operations and function of security personnel. Seeking a challenging position in security management to leverage my extensive knowledge and skills to a company that values leadership,integrity and safety
Overview
25
years of professional experience
1
Certification
Work History
PAMDH ENTERPRISES INC.
Security Supervisor
01.2020 - 01.2023
Job overview
- Supervised a security team for the lounge, ensuring the safety and security of patrons during parties and events
- Security, United Technologies/City Investigations
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Established and maintained close working relationships with local law enforcement officers.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised team of Number security personnel during shift.
Allied Universal Security Services
Site Supervisor
01.2017 - 01.2020
Job overview
- Oversaw security operations for two facilities, including Dumbo House and Timeout Markets
- Supervised a team of seven guards and conducted fire safety trainings.
- Evaluated employee attendance records, handled payroll, and ordered new materials for sites.
- Developed work schedules for team members to maximize shift coverage.
- Worked with personnel and managers to meet strict timelines while adhering to safety protocols
Vyse City Clothing
Owner
01.2003 - 01.2016
Job overview
- Owned and operated an urban/contemporary clothing and accessories store
- Provided a wide range of services including Western Union money transfers, bill payments, and cellphone repair
- Successfully managed inventory, sales, and customer service operations
- Created a welcoming and inclusive shopping environment for customers
- Actively engaged with the local community through various initiatives and events.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
FAO Schwarz
Floor Manager
01.2000 - 01.2002
Job overview
- Managed three major departments, overseeing over 20 employees and two assistant managers
- Conducted interviews, training, and performance evaluations
- Assisted in organizing events and promotional activities to enhance customer engagement and drive sales
- Implemented effective merchandising strategies and visually appealing window displays
- Collaborated with the marketing team to develop and execute marketing campaigns
- Oversaw inventory management and ensured stock availability
- Provided exceptional customer service and resolved customer inquiries and concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Macy's
Department Manager
11.1997 - 01.2000
Job overview
- Worked actively with management team to create daily and weekly sales plans based on weekly trends
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Dewitt Clinton High SchoolBronx, NY
High School Diploma
1990
Skills
- Weapons screening
- CCTV monitoring
- Security personnel management/training
- Daily incident reporting
- Knowledge of advanved security systems
Certification
- CPR Training
Timeline
Security Supervisor
PAMDH ENTERPRISES INC.
01.2020 - 01.2023
Site Supervisor
Allied Universal Security Services
01.2017 - 01.2020
Owner
Vyse City Clothing
01.2003 - 01.2016
Floor Manager
FAO Schwarz
01.2000 - 01.2002
Department Manager
Macy's
11.1997 - 01.2000
Dewitt Clinton High School
High School Diploma