Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Ortiz

Salinas,CA

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated at The Pebble Beach Company. Excelled in multitasking and prioritizing tasks, coupled with a strong ability in storage area management. Achieved consistent stock availability and positive guest experiences by leveraging initiative-taking and team collaboration skills.

Overview

9
9
years of professional experience

Work History

Houseman

The Pebble Beach Company
01.2023 - Current
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.

Office Service Representative

Canon Business Process Services
11.2021 - 11.2022
  • Conducted research as needed to provide accurate data for departmental reports and presentations.
  • Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
  • Assisted in organizing company events, promoting positive work culture and employee engagement.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Maintained monthly, weekly and daily reports of transaction.

General Merchandizer

Target
06.2015 - 11.2021
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.

Education

Associate of Science - Film, Television And Electronic Media

Hartnell College
Salinas, CA
12.2023

High School Diploma -

Everett Alvarez High School
Salinas, CA
05.2015

Skills

  • Initiative-taking
  • Reliability and punctuality
  • Multitasking and Prioritizing
  • Heavy Lifting
  • Storage Area Management
  • Team Support and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Houseman

The Pebble Beach Company
01.2023 - Current

Office Service Representative

Canon Business Process Services
11.2021 - 11.2022

General Merchandizer

Target
06.2015 - 11.2021

Associate of Science - Film, Television And Electronic Media

Hartnell College

High School Diploma -

Everett Alvarez High School
Anthony Ortiz