Anthony Ortiz
Spartanburg,SC
Summary
Experienced and dedicated professional with a strong work ethic, relocating to New York
City, seeking a doorman position in the Long Island, New York area Recognized for efficiency and hard work, committed to delivering exceptional customer service and ensuring the safety and security of residents and visitors. Demonstrated ability to maintain professionalism and effectively handle challenging situations. Confident in contributing to a safe and welcoming environment for all.
Overview
14
14
years of professional experience
Work History
Janitorial Supervisor
District 7 Schools
11.2020 - Current
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
- Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Evaluated employee performance fairly and consistently, providing constructive feedback to facilitate development of skills within the team.
- Fostered a positive work environment through clear communication channels between employees.
Doorman
Rose Associates
08.2017 - 11.2020
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Monitored surveillance cameras regularly to ensure safety within the premises at all times.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
Doorman
Rose Associates
09.2012 - 08.2017
- Maintained, sanitized, vacuumed and washed floors.
- Used digital timekeeping system to document hours worked each day.
- Notified management of structural issues and major repairs.
- Assembled basic furniture and supplies for Residents.
- Maintained accountability for building keys, master keys, and access cards.
- Notified building managers about needed repairs to maintain public safety.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Sanitation
- Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Moved equipment and furniture to thoroughly clean space.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
Construction
J&A Construction
08.2010 - 09.2012
- Assisted distribution of tools, materials and equipment to skilled workers.
- Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
- Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
- Signaled equipment operators to help align machinery movements and smoothly transfer materials.
- Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
- Measured and marked openings and distances to prepare sites for work.
- Relayed communication to equipment operators and helped attach special pieces.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Organized and maintained tools and equipment to enhance work efficiency.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Provided industry insight to coworkers to assist work completion.
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Education
High School Diploma -
Brentwood High School
Brentwood, NYSkills
- Customer service
- Hospitality
- Sanitization techniques
- Detail oriented
- Minor repairs
- Teamwork
- Concierge services
- Excellent communication skills
- Greeting and welcoming residents
- Customer service-focused
- Maintenance
- Janitorial equipment familiarity
- Focused and hard working
- Team player
- Fast Learner
- Organized
- Prioritizing and completing tasks efficiently
- Supervisory Experience
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Organizational Skills
- Package handling
- Professional Appearance
- Honest and Dependable
- Reliable and Responsible
- Punctuality
- Security procedures knowledge
- Visitor screening
Timeline
Janitorial Supervisor
District 7 Schools
11.2020 - Current
Doorman
Rose Associates
08.2017 - 11.2020
Doorman
Rose Associates
09.2012 - 08.2017
Construction
J&A Construction
08.2010 - 09.2012
High School Diploma -
Brentwood High School