Passionate Program Coordinator with 15+ years of experience that provided innovative ways to collaborate with organization partners. Also experienced in a design, ability to multitask, and value diverse environment with positive outcomes to all projects.
Overview
18
18
years of professional experience
Work History
Annuity Disbursement Case Manager
Symetra Annuities
06.2020 - Current
Carefully review annuity withdrawals and transfer request to insure its in good order. Ensure prevention of fraud and security breach case by case which each requests.
Analyzed each request to ensure paperwork is in good order. Provide customer service by following up with client if request is not in good order.
Processing annuity request using company secured software via funds transfer to banks, mailing checks, and/or overnight funds using FedEx system.
Partnering with security team if any request breach fraudual
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After School Teacher & Theatre Director
Jewish Community Center
08.2019 - Current
Provide afterschool education in Community Center through Theatrical Expression to 4th and 5th grade students.
Create and implement community-based lesson plans.
Directed “High School Musical,” during the pandemic summer program.
Design and implement projects through theatrical storytelling in means of icebreaking activities, creative arts, and student-based events.
Effective collaboration while building & maintaining strategic partnerships with other teachers.
Part Time
Community Distance Learning Leader
Community Distance Learning
08.2020 - 06.2021
Enhanced student engagement through tailored distance learning assistance for grades 5-6.
Implemented innovative after-class activities fostering personal growth during pandemic.
Supported students with tutoring and technical help, ensuring effective schedule management.
Created educational games and art activities promoting creative thinking and innovation.
Cultivated a safe social environment to improve student mental health during isolation.
Collaborated effectively with parents and teachers to strengthen strategic educational partnerships.
Project Assistant III
University of California, San Francisco
05.2018 - 11.2018
Enhanced Methadone clinic efficiency by providing comprehensive administrative support.
Prioritized administrative duties, ensuring workflow met fast-paced deadlines.
Executed video conversion using Adobe Premier and Final Cut Pro for public display.
Revitalized Methadone Clinic's promotional materials using Adobe Creative Suite skills.
Streamlined clinic calendar with cohesive templates, ensuring timely management releases.
Improved clinical forms to boost medical staff workflow and meet audit requirements.
Records Support Management
Portland General Electric
01.2017 - 01.2018
Enhanced digital accessibility by scanning historical records for the company database.
Digitized over 10,000 documents monthly, ensuring precise preparation and accurate scanning.
Transformed VHS to digital using Adobe Creative Suite and Final Cut Pro.
Achieved image quality standards by conducting thorough checks and adhering to guidelines.
Improved archival document restoration from late 1800s to digital-ready formats.
Reported daily scanning progress for comprehensive monthly management reports.
Creative Program Coordinator Digital Content
Association Recreation Council
01.2014 - 01.2017
Enhanced professional development and youth programs through strategic leadership initiatives.
Designed workshops on Adobe Creative Suite and Microsoft Office for diverse learners.
Coordinated theatrical productions, directing performances with multigenerational cast and crew.
Developed lesson plans to improve senior citizens' comfort with PCs and Macs.
Produced five films addressing social issues, showcasing student work to local audiences.
Increased workshop attendance by 40% through targeted social media marketing efforts.
Youth Work Administrator
All Saint Youth Work & Community of England
01.2008 - 01.2014
Enhanced video projects through editing with Final Cut Pro and Adobe Premiere.
Led workshops for teens and adults, collaborating with community partners effectively.
Coordinated and directed theatrical productions with diverse cast and crew members.
Executed digital storytelling projects using Final Cut Pro and Adobe Creative Suite.
Established strategic partnerships with community organizations to address local needs.
Facilitated project-based learning and support services for teens and adults.
Education
Degree of Fine Arts - Film & Graphic Design
The Art Institute of Seattle
Seattle, WA
01.2006
Media Arts & Animation - Fine Arts in Graphic Design
London School of Arts
London, UK
01.2004
Skills
Strong theatrical, creative writing, and film background
Knowledgeable using PC and Apple computers and proficiency with Microsoft Office: Word, PowerPoint, Excel, Access
Creative Software coursework includes Adobe Creative Suite, Autodesk Maya, Anime Studio 12, and Final Cut Pro
Program Management; Leadership, Team Building, Community Organization Collaboration, Customer Service, Sales, Software Training, Workshop Training, and Professional Development
Timeline
Community Distance Learning Leader
Community Distance Learning
08.2020 - 06.2021
Annuity Disbursement Case Manager
Symetra Annuities
06.2020 - Current
After School Teacher & Theatre Director
Jewish Community Center
08.2019 - Current
Project Assistant III
University of California, San Francisco
05.2018 - 11.2018
Records Support Management
Portland General Electric
01.2017 - 01.2018
Creative Program Coordinator Digital Content
Association Recreation Council
01.2014 - 01.2017
Youth Work Administrator
All Saint Youth Work & Community of England
01.2008 - 01.2014
Media Arts & Animation - Fine Arts in Graphic Design