Anthony Pacheaco
Palmerton,PA
Summary
Accomplished Diesel Technician with expertise in advanced diagnostics and troubleshooting at Kinley Ford. Enhanced customer satisfaction by optimizing repair processes and reducing turnaround times. Proficient in electronic control modules and team collaboration, consistently delivering exceptional service and innovative solutions. Certified Ford Master Technician with a proven track record of elevating workshop efficiency and safety.
Experienced with diagnosing and repairing diesel engines, ensuring their optimal functionality. Utilizes advanced diagnostic tools and techniques to troubleshoot complex mechanical issues. Knowledge of safety protocols and preventive maintenance to enhance vehicle longevity and performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Diesel Technician
Kinley Ford
01.2021 - Current
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Streamlined repair processes, introducing innovative troubleshooting techniques.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Achieved significant reduction in repair turnaround times by optimizing workflow processes.
- Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
- Removed components and completed repairs or installed new replacements.
- Diagnosed mechanical problems for repair or replacement.
Diesel Technician
Koch 33 Ford
07.2020 - 12.2020
- Removed components and completed repairs or installed new replacements.
- Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
- Streamlined repair processes, introducing innovative troubleshooting techniques.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Diesel Technician
Kovatch Ford
08.2018 - 07.2020
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Diagnosed mechanical problems for repair or replacement.
Diesel Technician
Koch Bethlehem Ford
05.2018 - 08.2018
- Assessed engines to inform preventive maintenance work.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Elevated customer satisfaction, providing clear, concise explanations of complex repairs.
Diesel Technician
L.B. Smith Ford
05.2015 - 05.2018
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Troubleshot systems, traced problems and diagnosed root causes.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
Education
Diploma - Automotive Technology
Universal Technical Institute
Exton, PA05-2015
Skills
- Electronic control modules
- Parts replacement
- Turbocharger repair
- Advanced diagnostics
- Troubleshooting skills
- Team collaboration
- Inspection procedures
- Exhaust system repair
- Electrical systems
- Battery maintenance
- Preventive Maintenance
- Wheel alignment
- Equipment inspection
- Air brake systems
- Diesel emissions control
- Cooling system service
- ABS servicing
- Vehicle repairs
- Drive shaft maintenance
- Drivetrain components
- Vehicle testing
- Steering and suspension
- Certified Ford Master Technician
- ECM reprogramming
- Maintenance and repair
- Transmission troubleshooting
- Fuel system repair
- Diesel engine expertise
- Wheel bearings
- Engine Tune-ups
- Diesel engine repair
- Engine diagnostics
Certification
- Certified Ford Master Technician
- Certified Isuzu Master Technician
- 609 Climate Control Certification
- class 7 PA Inspection License
Military Experience
United States Marine Corps 2010-2014
E-5 Sergeant
M1A1 Abrams Tank Technician
Skills include hydraulic, electrical, and engine troubleshooting
Timeline
Diesel Technician
Kinley Ford
01.2021 - Current
Diesel Technician
Koch 33 Ford
07.2020 - 12.2020
Diesel Technician
Kovatch Ford
08.2018 - 07.2020
Diesel Technician
Koch Bethlehem Ford
05.2018 - 08.2018
Diesel Technician
L.B. Smith Ford
05.2015 - 05.2018
Diploma - Automotive Technology
Universal Technical Institute
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