To obtain a position within your company, as my years of experience in many customer service oriented, fast paced, labor intensive, chemistry laboratory and financial service environments prove my dedication and hard work. In my work history you will see a pattern of rapid advancement. I believe this experience can be used to further advance my department, as well as the company as a whole. I am willing to be agile in regards to what position you would believe I would be best suited for.
Producing cannabis extracts and edibles in a laboratory setting.
Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Construction site clean-up.
Long hours at physically demanding jobs.
Skilled labor jobs include, setting concrete, tile labor, demolition and restoration.
Delivering cleaning chemicals and operating supplies to restaurants.
Completed on-time deliveries by choosing best and most efficient routes.
Following specific metrics to produce high quality products.
Using Canix, Monday and Microsoft Office, to track all products created and complete all other administrative duties.
Quickly learned all lab production procedures allowing for rapid advancement.
Lead the lab team to producing more revenue than ever before.
Customer service in the fast paced financial world
Troubleshooting online bill pay program
Providing technical assistance to over 350,000 customers
Running reports, finding errors and escalating them before they become a problem
Handling technician tickets from over 43 branch locations
Taking in-bound calls and making out-bound calls anywhere from 35-60 a day
Selling wireless plans, phones, accessories, devices and customer service.
Utilizing POS and Microsoft Office on every call, using up to seven different programs at a time.
Teaching others sales techniques.
Coaching others to pass metrics and quality.
Managing department when leaders were unavailable.
Angel Cruz Lopez, former peer at Sunday Goods and The Pharm, 520-255-5037
Taylor Demers, Microsoft Technical Engineer, 602-628-4772
Dillon Jumps, former peer at Convergys, 623-414-5089