Anthony Pagano
Miami,FLORIDA
Overview
21
21
years of professional experience
Work History
Wrecker Operator
Executive Transport & Recovery
Hollywood , FL
06.2025 - 06.2025
- Followed up with customers after services were completed to make sure they were satisfied.
- Complied with all safety regulations and Florida transport statues and regulations.
- Maintained accurate records of all servicing activities in the company database.
- Provided timely responses to customer inquiries regarding their vehicle transport.
Recovery Agent
T&L Recovery
Fort Lauderdale, FL
02.2021 - 02.2023
- Performed skip tracing to locate individuals and vehicles.
- Trained new employees on proper procedures for conducting repossessions.
- Adhered to state laws regarding repossessions, privacy rights, and other regulations.
- Organized paperwork associated with each case prior to filing in the office.
- Visited debtor's residence or place of employment for asset recovery.
- Maintained detailed records of all activities, including contacts made with debtors.
- Conducted surveillance operations when necessary in order to locate targets.
- Monitored competitor activity within the industry through market research.
- Verified accuracy of account information and documentation related to repossession orders.
Supervisor
The Home Depot Inc
Hialeah , FL
05.2011 - 11.2021
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies and procedures.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Directed and supervised team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Enlisted Soldier
US Army
Fort Jackson, SC
07.2004 - 05.2015
- Performed periodic quality control checks on incoming shipments of fuel to verify that product met specifications.
- Maintained and updated records related to orders, deliveries, inventories, and other activities.
- Interfaced with engineering teams during commissioning projects involving liquid hydrocarbons.
- Prepared reports on supply operations, including cost analysis and budget performance data.
- Assisted in the development of policies and procedures for handling hazardous materials.
- Responded promptly to inquiries from customers regarding product availability or pricing.
- Reviewed invoices from vendors before processing payments according to established protocols.
Education
High School Diploma -
Miami Sunset Senior High
Florida06-2004
Skills
- Forklift operation
- Safety compliance
- Customer service
- Attention to detail
- Problem solving
- Time management
- Material handling
- Heavy lifting
- Materials handling
- OSHA workplace safety
- Warehouse picking
- Certified pallet jack operator
Timeline
Wrecker Operator
Executive Transport & Recovery
06.2025 - 06.2025
Recovery Agent
T&L Recovery
02.2021 - 02.2023
Supervisor
The Home Depot Inc
05.2011 - 11.2021
Enlisted Soldier
US Army
07.2004 - 05.2015
High School Diploma -
Miami Sunset Senior High