Anthony Parker
Oxford,FL
Summary
I am highly-motivated employee with desire to take on new challenges. I also have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure and consistently earn high marks for work quality and speed. I have been confident waiter with a year of experience and solid background in food service field. I am highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. I have a history of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Porter
Clement Ford
O’Fallon, Missouri
08.2023 - 05.2024
- Collaborated with other departments to ensure smooth operation of day-to-day activities.
- Washed wide range of vehicles each day.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Served clients with on-site detailing services at businesses and homes.
- Performed miscellaneous job-related duties as assigned by supervisor.
- Greeted customers and opened doors for them upon arrival.
- Moved vehicles to designated parking areas as directed by management.
- Assessed supply levels for vehicle parts, cleaning products and and restocked items to sustain inventory.
- Fueled vehicles and checked tires for proper inflation prior to test drives.
- Maintained a clean and organized work environment to ensure efficient operations.
- Drove vehicles to or from workshops or customer workplaces or homes.
Restaurant Server
Olive Garden
Oakdale, MN
05.2022 - 05.2023
- Greeted and seated customers promptly, courteously, and professionally.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Assisted other servers as needed during peak hours or special events.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Processed payments from customers using cash registers or POS systems.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Followed up on guest requests in a timely manner.
- Communicated effectively with kitchen staff regarding order status updates.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Sandwich Artist
SUBWAY®Restaurants
Denison, IA
05.2018 - 05.2021
- Greeted customers and provided product knowledge.
- Assisted team members during peak hours when necessary.
- Upsold additional items to increase store profits.
- Followed established procedures for handling money transactions accurately.
- Operated cash registers to process payments from customers.
- Monitored temperature of freezers and coolers throughout shift.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Replenished condiments and other supplies at front counter areas.
- Trimmed meats and cheeses for sandwiches as needed.
- Verified that prepared food met quality standards prior to serving it to customers.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Answered guest questions, delivering most accurate and updated information available.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Organized food preparation stations and regularly replenished supplies.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Tailored orders to address customer allergies and gluten concerns.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
Bachelor of Arts - Organizational Leadership
Urshan College
Wentzville, MO05-2025
High School Diploma -
Denison High School
Denison, IA05-2021
Skills
- Goal-Oriented
- Team Leadership
- Work Planning
- Customer Service
- Relationship Building
- Showroom Maintenance
- Strong Work Ethic
- Effective Communication
- Tableside Service
- Cleaning and sanitizing
- Team building
- Problem-Solving
- Self Motivation
- Food and Beverage Upselling
- Strategic Planning
- Food Service Sales Techniques
- Positive Attitude
- Cash Register Operation
Affiliations
- I am heavily involved in my church in many different areas such as: music ministry, the youth group, outreach team, and church leadership.
- I play recreational sports in my community and meet new people.
Accomplishments
- Made the presidents list at Urshan College with a 4.0 GPA.
- Was voted in as the president of my college sophomore year class.
- Was selected to be in the highest honor band for three consecutive years in high school.
- Was a drummer in a summer tour band at my college.
Certification
- Associates degree in theology.
- Ongoing bachelors in Organizational Leadership.
Timeline
Sales Porter
Clement Ford
08.2023 - 05.2024
Restaurant Server
Olive Garden
05.2022 - 05.2023
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 05.2021
Bachelor of Arts - Organizational Leadership
Urshan College
High School Diploma -
Denison High School