ANTHONY PATRICK
Ketchikan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Galley Cook/Assistant Cook position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Steward
Alaska Marine Highway
2018.10 - 2023.11
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Participated in routine safety drills as part of emergency preparedness measures onboard the vessel or hospitality establishment.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Contributed to overall guest satisfaction by promptly addressing inquiries or requests made throughout their stay.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Enhanced meal quality by consistently utilizing fresh ingredients and following proper food safety guidelines.
- Delivered high-quality meals on time by closely adhering to schedules and prioritizing tasks effectively.
- Reduced food waste through careful inventory management, menu planning, and portion control practices.
- Maintained a clean and sanitary workspace, ensuring compliance with health department regulations at all times.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed due to limited resources or unexpected challenges.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Monitored food temperatures throughout preparation and serving process.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Communicated with supervisor to discuss menu items, ingredients and nutritional values.
- 3,300 hours of galley assistant cook experience(salad cook, breakfast cook, and dinner cook)
Steward
Norwegian Cruise Line
2016.11 - 2017.04
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
- Effectively communicated with team members regarding meal orders or special requests from passengers for streamlined service delivery.
- Participated in routine safety drills as part of emergency preparedness measures onboard the vessel or hospitality establishment.
- Upheld impeccable personal appearance standards as an ambassador of the company''s brand image when interacting with guests.
- Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Assisted servers by providing glassware and utensils to guests.
- Established rapport with customers by providing friendly and attentive service.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
Education
High School Diploma -
Columbus High School
Columbus, GASkills
- Hospitality
- Basic Housekeeping
- Chemicals Handling
- Dishwashing
- Food Safety Knowledge
- Teamwork Abilities
- Cooking Techniques
- Waste Reduction
- Multitasking Capabilities
- Food Preparation
- Portion Control
- Menu Planning
- Stock Rotation
- Allergen Awareness
- Food Storage
- Sanitation Practices
- Food Handling
- Frying
- Contamination Prevention
- Grilling
- Payment Collection
Certification
Merchant Mariner Credential
TWIC
Timeline
Steward
Alaska Marine Highway
2018.10 - 2023.11
Steward
Norwegian Cruise Line
2016.11 - 2017.04
High School Diploma -
Columbus High School