Anthony Paul
Specialized Sales Management/Operations
Houston,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning every aspect of this company inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
44
44
years of professional experience
Work History
Sales Specialist
Lowes Home Improvment
10.2005 - 08.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Interacted with approximately 75-100 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Advised, sold and configured door and windows as products in single and multiple transactions, averaging $50k-110k in sales.
- Created and implemented sales strategies to successfully meet company targets.
- Advised, sold and configured [Type] products in single and multiple transactions, averaging $[Amount] in sales.
- Motivated and trained [Number] team members to meet and exceed sales goals through positive reinforcement.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
Texaco Production Exploration
Operator 4
01.1980 - 06.2002
- Collected and recorded samples and data from well head test sites on production facility
- Planned and conducted geological, field studies and surveys by collecting samples and conducting drilling and testing programs.
- Used gas detection systems to monitor chromatographic data.
- Compiled data, prepared reports, completed modeling and created Production Flow charts.
- Developed and implemented real-time data interpretation and communication strategies for field investigations.
Education
High School Diploma -
McDonough 35
New Orleans, LA05.1976
Skills
- Strategic Analysis
- Inventory Coordination
- Persuasive Negotiations
- Sales Expertise
- Team Collaboration
- Customer Service
- Staff Training
- Site Visits
- Client Needs Assessment
- Credit and Debt Card Processing
- Carpentry Project Management
- Contact Management Systems
- Operational Efficiency
- Item Scanning
- Educating Consumers
- Proper Staffing
- Providing Feedback
- Safe Equipment Handling
- Installation Requirements
- Legal Standards
- Lead Generation Management
Horseback ridding
At one time I owned 3 Horses as pets .I truly enjoyed my time with them . Theirs a saying that owning a house is 95% work and 5% pleasured enjoyment.
Timeline
Sales Specialist
Lowes Home Improvment
10.2005 - 08.2023
Texaco Production Exploration
Operator 4
01.1980 - 06.2002
High School Diploma -
McDonough 35