Anthony Payne JR
Wilmington,DE
Summary
At Serpe's Bakery, I excelled in enhancing customer satisfaction and bakery efficiency, showcasing strong organizational skills and a commitment to food safety compliance. My adeptness in verbal communication and time management significantly contributed to exceeding productivity goals, fostering a collaborative environment, and ensuring high-quality standards in all bakery operations. I'm very reliable, in getting the job done. Very great at getting multiple jobs done.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bakers Associate
Serpes Bakery
08.2023 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Collaborated with team members to ensure consistent product quality and adherence to company standards.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Streamlined workflow processes through effective organization and communication among team members.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
Education
Bachelor of Arts - Mechanical Engineering
University of Delaware
Newark, DE06-2028
Skills
- Food safety
- Stock rotation
- Verbal and written communication
- Cash handling
- Sales expertise
- Time management
- Food safety compliance
- Restocking Box's
- Product rotation
- Decorating skills
- Packaging Expertise
- Customer satisfaction
Accomplishments
I had a 3.2 GPA made the honor roll my whole 4-year high school, and made national honors society. I enrolled at the University of Delaware and am doing quite well academically. After finishing a four-year program called African Genesis, which took place over four years and involved travel to numerous states, I took a plane to Egypt and went to 3 different major cities. The Wilmington Boys and Girls Club's "The Professional Development Program" is another curriculum I've finished. We learned about banking, money management, and networking with people who could aid you in the future from this class. I received a certificate and an 800-dollar check in the mail after this program.
Certification
- OSHA Certified
- [State] Driver's License
Languages
English
Native or Bilingual
Spanish
Elementary
Extracurricular activities
During my four years of high school, I participated in varsity basketball. I've played soccer in a club. I've done cross-country running as well. I participated in high school track & field as a sprinter and distance runner. With also participated in flag football, assisting and coaching special needs students and helping them play.
Timeline
Bakers Associate
Serpes Bakery
08.2023 - Current
- OSHA Certified
- [State] Driver's License
Bachelor of Arts - Mechanical Engineering
University of Delaware
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