Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
16
16
years of professional experience
Work History
Assistant Production Foreman
AK Enterprise
Sacramento, CA
08.2016 - Current
Assist with developing concrete construction crews for daily tasks, ensure all tasks comply with project protocols
Coordinate construction projects in terms of supplied & resources, monitor daily construction operations
Delegated tasks to multiple employees while maintaining efficient workplace.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Developed pricing schedules, costing for materials and compliance statements.
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Learned and fully complied with operational and driving regulations to protect company from avoidable liabilities.
Drove to sites across Northern California with efficient routes to minimize risk of load hardening.
Traveled to job sites in service area and collaborated with dispatch to adhere to schedule requirements.
Warehouse Lead
Capstone Logistics LLC.
West Sacramento
07.2024 - 11.2024
Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
Implemented systems to track inventory movement through the use of barcodes and RFID technology.
Worked closely with purchasing department to ensure timely delivery of goods from vendors.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Maintained inventory records with timely updates.
Removed damaged products from outgoing shipments during final inspections.
Maintenance Technician
Greystar Property Management
Antelope
11.2023 - 10.2024
Conducted electrical repairs on motors, lighting systems, and other related components.
Assisted in the installation of new machinery and equipment.
Diagnosed mechanical problems using visual inspections and test instruments.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Responded promptly to emergency breakdowns at any time during shift hours.
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Cleared clogged drains and replaced valves, faucets and fixtures.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Routinely inspected equipment for preventive and emergency maintenance needs.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Checked electrical components to identify defects and hazards and make necessary adjustments.
Sales Customer Support Specialist
K-Designers
Rancho Cordova, CA
01.2014 - 08.2016
Processed customer orders, exchanges and returns and kept customers informed about progress.
Followed-up with sales teams and customers with complex issues to coordinate resolutions.
Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
Scheduled logistics for delivery of windows products and services to customers across US.
Answered questions and informed customers of current sales and promotions.
Improved service quality and increased sales by developing strong knowledge of company's products and services.
Exceeded team goals and collaborated with staff to implement customer service initiatives.
Managed inventory of materials and equipment and reordered parts to complete projects.
Custodian
Absolute Dingman cleansing
Sacramento, CA
06.2008 - 02.2013
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
Monitored cleaning supply levels and requested reordering when inventory ran low.
Checked and stocked inventory throughout facility to meet expected demands.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Stored, used and disposed of cleaning chemicals and supplies.
Completed sweeping and vacuuming, glass cleaning and trash collecting.
Followed strict schedules, cleaning according to facility usage and room availability.
Assessed cleaning equipment and performed repairs when needed.
Education
GED -
Carson Creek
Sloughhouse, CA
04-2002
Skills
COMPUTER SKILLS
Advanced user of Microsoft Word, Excel, PowerPoint, Outlook, & Web based research engines, Strong skills in research & Analytics of complex in agreement documents & Ability to compile, organize & interpret written & Numeric information