ANTHONY PHANTHAVONG
Las Vegas
Summary
Results-oriented professional seeking a position in a building where I can make a meaningful impact on the company's goals and growth. Proven ability to take on leadership responsibilities and excel with minimal supervision. Known for strong work ethic, attention to detail, and unwavering determination for success.
Overview
15
15
years of professional experience
Work History
Data Center Operation Technician Tier II
CoreSite
03.2015 - 06.2024
- Provide day-to-day exceptional customer service and support
- Compose reports and daily activity logs and monitor CoreSites data center facilities and infrastructure for security alarming events
- Troubleshoot telecommunications and monitor the buildings power and HVAC unit
- Manage and perform facility activities such as building/site/equipment maintenance and improvements
- Provide support to customers in handling and shipping packages from the loading dock
- Experience with all major data center infrastructure systems
- Assist with training individuals in first responder practices and creation of facilities qualification to ensure site knowledge levels are kept
- Help Create and modify new and older OP's and SOP's
- Ability to work with multiple teams across different job duties to complete jobs
- Familiar with Salesforce
- Possess hands-on maintenance and advanced operating knowledge of the following systems and have ability to manage the following systems in emergency situations: Building Automation systems (ALC), UPS systems, power distribution, Construction Management, Condenser water systems, Switch Gear parallel systems, Heat Pumps, Split systems, CRAC units, CRAH units, Chillers, Fans, Pumps, Generator and Switchgear Systems, Chilled water systems, Fire Detection and Suppression Systems, Schlage Locks, PUE, Commissioning/retro-commissioning, Fire Pumps, Water Treatment, FLIR thermal scanners, Exfo and FTB test equipment
- Perform daily site operations including equipment inspections and regular monitoring of electrical and cooling loads; scheduling and execution of preventative, corrective
- Equipment repairs and customer installs, customer request and maintenance of critical inventory
- Supervision of outside contractor activities including pre-work meetings, work coordination, and task execution
- Adhere to engineering processes, including purchasing, method of procedure scripting, and documentation of test results
- Provide support end to end construction efforts from planning through commissioning
- Analyze systems performance data and event logs from power quality meters, chart recorders, utilize data to troubleshoot and perform root cause analysis of electrical and mechanical system issues
- Support system modifications to resolve system issues or inefficiencies, evaluate repair requirements, and coordinate repairs with appropriate managers and vendors per SOP
- Knowledge and adherence to OHSA and NFPA 70E safe working practices
- Familiarity with Switchboards and transfer controls, Automated Logic Controls (BMS) UPS, MGE UPS, Cummins & CAT Gen-sets, Trane Chillers, Stultz and Liebert CRAC's, Fike Pre-action Fire systems wet/dry
Security Smarts Expert Security Lead Officer
Equinix
08.2013 - 03.2015
- Access controls; using CCTV to monitor exterior doors, building perimeters, and sensitive building areas; acknowledged forced and held open alarms; create badge access for customers; monitor and verify access
- Customer service; ensure all forms of communication such as interaction with customers, emails, and phone calls
- Demonstrate computer aptitude of Microsoft words and Microsoft Excel
- Securing premises and patrolling property
- Monitor surveillance equipment and data centers
Cashier/Lot Attendant/Pack Down
Home Depot
12.2009 - 04.2013
- Greet all incoming customers and offer assistance
- Perform cash register procedures, including cash handling
- Assist customers in loading purchased goods into their cars
- Sequence bays in each department, keeping stock up to date
Education
High School Diploma -
San Jose High
San Jose06-2009
Skills
Programmable logic controllers
Troubleshooting
LAN
Verbal Communication
Mechanical knowledge
Computer Networking
Surveillance
Cabling
Security
Operating Systems
Ability to work under pressure
Fabrication
Low Voltage
RF scanner
Time Management
Leadership
Strong Work Ethic
Teamwork
Telecommunication
Schematics
Inventory Control
CCTV
First Aid/CPR/AED certified
Electrical Experience
Critical Thinking
Blueprint Reading
Written communication
Ethernet
Packaging
Multitasking
Timeline
Data Center Operation Technician Tier II
CoreSite
03.2015 - 06.2024
Security Smarts Expert Security Lead Officer
Equinix
08.2013 - 03.2015
Cashier/Lot Attendant/Pack Down
Home Depot
12.2009 - 04.2013
High School Diploma -
San Jose High
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