Anthony Phillips

• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Used pallet jacks to move items to and from warehouse locations.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Organized warehouse space for efficient storage of products.
• Maintained a clean work area by sweeping, mopping, dusting shelves.
• Staged and sorted multiple types of products for loading.
• Operated scanners, computers, and other equipment to track orders.
• Assembled orders according to customer requests.
• Followed established guidelines for picking orders accurately.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Received deliveries, scanned packages and updated orders in internal database.
• Transported goods to designated areas within the warehouse facility.

• Greeted customers and provided exceptional customer service.
• Engaged customers in friendly, professional dialogue to determine needs.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Answered incoming telephone calls to provide store, products and services information.
• Handled customer complaints in a professional manner.
• Worked with fellow sales team members to achieve group targets.
• Developed trusting relationships with customers by making personal connections.
• Provided accurate information about products, prices and services.
• Assisted customers with product selection, sizing and styling.
• Maintained cleanliness of store environment including floors, windows, displays.

• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Engaged customers in friendly, professional dialogue to determine needs.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Worked with fellow sales team members to achieve group targets.
• Answered incoming telephone calls to provide store, products and services information.
• Handled customer complaints in a professional manner.
• Developed trusting relationships with customers by making personal connections.
• Provided accurate information about products, prices and services.

• I worked in Armani Exchange as a sales floor stocker and backroom pulling clothes and other items for my coworkers that needed them on the floor. I also had to reorganize the stock room and help customers with their shopping needs.
• Assessed floor displays to restock merchandise.
• Updated pricing and sales signs to promote merchandise.
• Lifted materials of varied weights on regular basis.
• Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
• Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.

• Restocked and merchandised products to encourage strong sales.
• Prepared products by adding tags and readying pallets for restocking.
• Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
• Put new merchandise on shelves and racks in attractive arrangements.
• Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
• Assessed floor displays to restock merchandise.
• Communicated with customers to answer questions.
• Replenished inventory with focus on addressing customer needs.

I was a group mentor and this job showed me how to connect with not only kids but with adults as well because we had to look at what was going at home and address certain issues that kids were having that the did not want to tell their parents.