Anthony Pizzurro
Hopewell Junction,NY
Summary
Highly organized and motivated Account Manager with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of internal stakeholders. Skilled in marketing data analysis and strategy, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Account Manager
Greenbanana SEO
04.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
Account Executive
Zen Media
01.2022 - 03.2023
- Main point of contact for clients
- Coordinated and lead client calls, follow up with clients on deliverables and open requests
- Maintained excellent relationship with clients and clear understanding of business goals
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Marketing Manager
New Dimension Construction
01.2018 - 01.2022
- Served as the big-picture marketing strategist for each account
- Lead the marketing team in creation of PPC, social and email campaigns for clients
- Developed and reported on campaign performance on a monthly basis for all clients
- Managed projects and directed marketing team to accomplish account milestones and objectives in a timely manner
- Established KPIs and developed digital/traditional marketing campaigns to align with business goals
- Managed team of content creators to develop content for marketing campaigns, oversaw the flow of work from creation to publishing
- Created open line of communication with business leads and helped nurture new strategic partnerships to help the brand grow in the local area
- Provided outstanding and professional customer support, receiving high customer satisfaction ratings
- Established relationships with key account decision-makers to effectively drive business
Education
Bachelor of Arts - Business Administration
Marist College
Poughkeepsie, NY05.2016
Skills
- Inbound Marketing
- Client Relationship Building
- Digital Marketing
- Strategic Planning
- Brand Development
- CRM Management
- Project Management
- Account Management
- Performance Tracking
- KPI performance
Education
B.A Bus. Admin / Marketing, 2013-2022, CRM (Hubspot, Clickup), Content Marketing, Marketing Strategy, Relationship Building, Brand Management, Digital Marketing, 2016
Timeline
Account Manager
Greenbanana SEO
04.2023 - Current
Account Executive
Zen Media
01.2022 - 03.2023
Marketing Manager
New Dimension Construction
01.2018 - 01.2022
Bachelor of Arts - Business Administration
Marist College