Anthony Pleas
Sonora,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
21
21
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
09.2017 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
Sales Associate
KellyMoore Paints
03.2023 - 09.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with team members to maintain a clean, organized work environment.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Sales Associate
The UPS Store Inc.
10.2003 - 03.2016
- Developed strong relationships with customers, driving repeat business and loyalty.
- Boosted sales by effectively promoting products and engaging with customers.
- Processed payments and returns with accuracy and efficiency.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Reduced losses due to shrink and damaged goods [Number]% with continuous shelf checks and store surveillance.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Hillsdale High School
San Mateo, CA06.2000
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Forklift Operation
- Shipping and receiving
- Material Handling
- Electrical Wiring Knowledge
- Cable Splicing Expertise
- Telecommunications Systems
- OSHA Compliance
- Cleaning Expertise
- Mopping Techniques
- Window Washing
- Facilities Maintenance
- Recycling knowledge
- Trash Compacting
- Basic Repairs
- Lawn Mowing
- Carpet cleaning
- Groundskeeping
- Maintenance knowledge
Timeline
Sales Associate
KellyMoore Paints
03.2023 - 09.2023
Sales Associate
Lowes Home Improvment
09.2017 - 05.2024
Sales Associate
The UPS Store Inc.
10.2003 - 03.2016
High School Diploma -
Hillsdale High School